Ubuntu

can't enable new user account in 10.04 beta1

Asked by William McNea

I upgraded from karmic to lucid Beta 1, I have only one user account on the system (Administrator account). I tried to make a new user through the System>Administration>Users and Groups window giving it desktop user priviliges. When I log out and try to log in ass the new user it says "Authentication Failure". I am POSITIVE I'm using the right password. When I log back in with my original account and look at "Users and Groups" the new user account is "disabled". I enable it, try again to log in with the new account, get the same result. The new account keeps reverting to "disabled". How come? I've tried deleting the new account and adding it again, no luck. Tried "sudo adduser" through the terminal, same results. Hope someone can help,

Thanks,

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George Standish (george-standish-deactivatedaccount) said : 		#1

William,

Last night someone in the #ubuntu+1 channel on Freenode mentioned a problem using "passwd" (the command to set passwords), another user confirmed the issue as well. On my system it was, and still is working properly.

I just did a very quick Launchpad search for passwd but couldn't find a bug for this issue.

From the account that is working test to see if you can successfully change the password for that account using "passwd" in a terminal. If NOT I'd recommend filing a bug using the command "ubuntu-bug passwd".

If passwd is not working, it would explain why the GUI "Users and Groups" is not working as expected.

If it is a bug, I'm sure it will be fixed soon (but only if someone reports it first).

Best of luck,
George

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William McNea (wmcnea) said : 		#2

Thanks for the suggestion George, I tried using "passwd". I entered my current UNIX password after being prompted only to get: passwd: System error
               passwd: password unchanged

I'll file a bug using the method you mentioned, again thanks for the prompt response.

    Regards,
       Will

P.S. do I mark this question as "solved" now?

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Rajinder Sandhu (sandy744) said : 		#3

yes you can close it because now it is transferred to bugs

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