Ubuntu

Enhancement request - for Canonical to liaise with Citrix with a view to rolling out Citrix Receiver as an officially supported app on Ubuntu

Asked by Alex Cockell

I think this has been raised before, both in Brainstorm and on the back of old bugs... and as community documentation. However, it has also been raised in Citrix's own discussion areas...

Namely, getting Citrix Receiver available for Ubuntu from the repositories.

Would it be possible for more experienced personnel to look into the possibility of Canonical liaising with Citrix so that the Receiver client could be made available as a fully-supported app in the Partner repository? That way, bugfixes could be easily and quickly supplied in the future... and all the dependencies can be handled quickly and easily? And most of all - safely?

IT would help with possible business deployments of Ubuntu. But more prosaically - apparently Citrix have been having issues with building Debian packages - but they supply tarballs and RPMs. Maybe Canonical can help them in this regard?

Speaking from a personal front, I use Citrix Receiver when I work from home - and keeping up to date with bugfixes would be a lot easier if I could just let Update Manager handle that for me.

Current Citrix install process - https://help.ubuntu.com/community/CitrixICAClientHowTo
Ubuntuforums thread (I do not have access from work)

Current bug - https://bugs.launchpad.net/ubuntu/+bug/295083
This was declined for Jaunty - could we get it in for Lucid? Would help with business adoption...

Citrix discussion about *them* wanting it an "sudo apt-get install" away - http://community.citrix.com/display/ocb/2008/05/30/List+ICA+client+in+Ubuntu+Application+Repository

Citrix knowledgebase article for debian - http://support.citrix.com/article/CTX118108,

Could this be looked into, please?

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

Sumbit a suggestion on:

http://brainstorm.ubuntu.com

This is a questions forum for folks with ubuntu problems, not feature requests.

Revision history for this message
Alex Cockell (alcockell) said : 		#2

Doesn't help me. Believe me - I've *tried* going through the Brainstorm route - but that needs several people to come in on it. I am not *suggesting* it, I am REQUESTING it.

How do I get this enhancement in, short of buying support? From what I gather, the process would require bug-logs to be raised to get the work done... but the package application process described in https://wiki.ubuntu.com/UbuntuDevelopment/NewPackages doesn't seem to match where this is now.

I am told when going to Brainstorm, that " Submit your idea (Step 1 of 3)

package Are you requesting a new package to be included in Ubuntu? Brainstorm is not the right place for it! See the new package request guide.
See the guide »
bug Are you reporting something that is not working as it should be? Brainstorm is not the right place for it! You should file a bug report on Launchpad, the Ubuntu bug tracker.
File a bug report »

If your request does not belong to the above categories, you can submit it as an idea in Ubuntu Brainstorm."

Please could this trequest be passed up the line to someone in Canonical who could approach Citrix Inc. with a view to offering them some assistance with packaging Citrix Receiver and offering the product through the Partner repo? Thereby helping the Citrix community and Ubuntu users at the same time.

I am asking for a new application to be added - which may require multiple packages... but I'm not going to know that.

Please could Canonical progress this.

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#3

Its still not a question its a functionality request.

Revision history for this message
Alex Cockell (alcockell) said : 		#4

Then.. if Brainstorm is not the correct route.. what process should I follow to initiate this request?

Revision history for this message
Alex Cockell (alcockell) said : 		#5

Should I hit the Create Bug Report button - I did read somewhere about "Needs-packaging" bugs... but as Canonical would need to liaise with Citrix first...

Revision history for this message
Alex Cockell (alcockell) said : 		#6

I've converted the request to a Needs-Packaging bug.

Can you help with this problem?

Provide an answer of your own, or ask Alex Cockell for more information if necessary.

To post a message you must log in.