Ubuntu Touch Documents Viewer wont Install

Asked by camerondtrain on 2016-04-08

I am trying to install the Document Viewer on Ubuntu Touch. I had it installed before but entered RWMode, and screwed things up. Therefore I reflashed Ubuntu Touch on my Nexus 7 using,

ubuntu-device-flash touch --channel=ubuntu-touch/stable/ubuntu --bootstrap --wipe

This appears to have reinstalled Ubuntu Touch, but I can't install Document Viewer. When I try it downloads to 100%, then says "Download or install failed. Please try again.". I already tried making a different Ubuntu One account, but that didn't help. I also installed the Logviewer app, but couldn't find any relevant information there.

Any help on how to fix this problem would be appreciated.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu Document Viewer App Edit question
Assignee:
No assignee Edit question
Solved by:
camerondtrain
Solved:
2016-04-08
Last query:
2016-04-08
Last reply:
2016-04-08

Hi,

Which version of the OS is installed on your device?
We've recently released an update for Document Viewer, available only for those devices which have been updated to OTA-10.

That's likely the reason why you can't complete the installation.

camerondtrain (camerondtrain) said : #2

After updating to OTA 10 the document viewer installed without issue.

Thank you for the help.