Feedback on the Dell Latitude 7400

Asked by Juan C. Cuevas-Tello on 2019-11-26

I cannot install Ubuntu 18.04 LTS on a laptop Dell Latitude 7400, because the installer doesn't recognize the internal hard disk, only recognizes the USB stick where I'm installing, this message is sent after the" Keyboard input configuration". The message is sent at "Updates and other software" section, and it says that "you need at least 8.6GB disk space to install Ubuntu".

The laptop is new, I have updated the BIOS already. It starts without problem on Windows 10 Pro, so the hard disk is ok, and its size is 500Gb.

Thanks for your help!

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu-Certification Edit question
Assignee:
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Last query:
2019-11-26
Last reply:
2019-11-28
Ray Chen (ray.chen) said : #1

Hi Juan,
Could you please enter the BIOS setting during boot up process by pressing F12

And then please check your "SATA Operation" set as "AHCI" Mode In the "Setting" >> "System configuration" >> "SATA Operation"

I hope this work.

 It works. Thanks!
    On Tuesday, November 26, 2019, 01:43:50 AM CST, Ray Chen <email address hidden> wrote:

 Your question #686251 on Ubuntu-Certification changed:
https://answers.launchpad.net/ubuntu-certification/+question/686251

Ray Chen posted a new comment:
Hi Juan,
Could you please enter the BIOS setting during boot up process by pressing F12

And then please check your "SATA Operation" set as "AHCI" Mode In the
"Setting" >> "System configuration" >> "SATA Operation"

I hope this work.

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You received this question notification because you asked the question.

Po-Hsu Lin (cypressyew) said : #3

Mark as "Solved" base on user's feedback in comment #2
Thanks!