Ubuntu-Certification

Feedback on the HP Laptop 14-ck0xxx - Granger14

Asked by Earle Lyons on 2019-05-30

Hello Ubuntu,

Good day! I am a huge fan of Ubuntu, contribute to Ubuntu financially, and provide feedback when possible. This email brings to the feedback portion. I own the HP Laptop 14-ck0xxx (4AG13UA#ABA) and I can firmly tell you that Ubuntu 18.04 or 18.04.2 does not support this laptop's WiFi driver - RTL8723DE. Each time I reinstall Ubuntu there is no WiFi adapter (found) detected. Even after performing all updates with a LAN connection after a brand new install the WiFi adapter is still not detected. I have to perform the following steps to get the WiFi adapter to work:
http://ubuntuhandbook.org/index.php/2019/04/nstall-rtl8723de-wifi-driver-ubuntu-19-04/

Thanks and best regards,
earle

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu-Certification Edit question
Assignee:
No assignee Edit question
Last query:
2019-06-15
Last reply:
2019-06-18
Launchpad Janitor (janitor) said : #1

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Earle Lyons (earlev4) said : #2

Hello Ubuntu,

Good day! Should I just allow this feedback to expire?

Thanks and best regards,
earle

Nara Huang (narahuang) said : #3

Hi Earle,
Driver of this wifi card is not yet integrated in kernel, I could find a bug of this wifi card:
https://bugs.launchpad.net/ubuntu/+source/bcmwl/+bug/1780590
I believe HW vendor is working on integrating the driver to kernel, thanks for you feedback!

Po-Hsu Lin (cypressyew) said : #4

Status changed to Answered as per comment #3

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