Problem during upgrade

Asked by ankit kohli on 2018-12-29

I was trying to update ubuntu from 14.04 to 16.04. It does not show up for my laptop in supported devices for 16.04 version.
During upgrade the 2 dependencies failed, network-manager and network-manager-pptp

Not sure how to roll these back, the system did a partial upgrade and shows command line prompt, does not boot ubuntu desktop now.
Can someone suggest what to do.

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu-Certification Edit question
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Last query:
2018-12-29
Last reply:
2019-01-08
Po-Hsu Lin (cypressyew) said : #1

Hello,
As this place is not for this kind of issues,
I would suggest you to go to the community listed in this FAQ, open a question there and paste your error message prompt on it.
Thanks
FAQ #1945: “Where can I get help or technical support?”.

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