Ubuntu-Certification

Feedback on the Dell Latitude 3490 i5-7th Gen: after installation getting this :- usb usb2-port1 cannot disable(err=-32)

Asked by Devkant Sharma on 2018-12-27

after installing Ubuntu 16.04/ 18.04 I'm "getting USB usb2-port1 cannot disable(err=-32)" tried many things from last 2 days but not getting the success. please help its a new laptop and I want to install Ubuntu because I love it.

installation media: USB stick
booted using: startup disk creator

laptop config.

8GB Ram
1TB HDD
256GB SSD
Intel Core i5 7th Gen (windows 10 pre-installed)

I'm not a pro in Linux

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu-Certification Edit question
Assignee:
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Last query:
2018-12-27
Last reply:
2019-01-08
Po-Hsu Lin (cypressyew) said : #1

Hello,
this issue sounds like a bug, please try to upgrade your system on 18.04 first.
If this issue still exists, open a bug report with "ubuntu-bug linux" command in a terminal (ctrl+alt+t) and paste the error message there.
Thanks
FAQ #2193: “XXXX is broken, I need to file a bug”.

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