Feedback on the Dell XPS 13 9370 - certification

Asked by Antonin Chambolle on 2018-07-25

The certification page is not complete. It works perfectly with the 16.04 provided you use the HWE kernels. Otherwise both sound and webcam do not work. And the touchpad has to be tweaked according to:
https://www.dell.com/support/article/si/en/sibsdt1/sln308258/precision-xps-ubuntu-general-touchpad-mouse-issue-fix?lang=en

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu-Certification Edit question
Assignee:
No assignee Edit question
Last query:
2018-07-25
Last reply:
2018-08-06
Po-Hsu Lin (cypressyew) said : #1

Hello,
Please note there there are some differences between a pre-installed Ubuntu and the standard Ubuntu downloaded from our site. This might explain why some of your peripherals are not working.

And thank you for the information, I believe this will be helpful to other users.

Cheers.
FAQ #2219: “What's the difference between Certified (Pre-Installed) and Certified?”.

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