Web Cam not working with Ubuntu 16.04 in Lenovo Thinkpad E450

Asked by prahlad epili

"Cheese" web cam in ubuntu 16.04 does not starts the built in web cam hardware of Thinkpad e450 Laptop.

Please provide any package that could integrate the built in webcam hardware with the "Cheese" webcam of Ubuntu 16.04.

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Po-Hsu Lin (cypressyew) said :
#1

Hello,
can you provide the output of the following command in a terminal (ctrl + alt + t)?
lsusb
lspci -nn
uname -a
lsb_release -a

Thanks

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prahlad epili (prahlad-pramod) said :
#2

Hi the following output is generated :

lsusb

Bus 001 Device 002: ID 8087:8001 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 004: ID 5986:055a Acer, Inc
Bus 002 Device 003: ID 8087:07dc Intel Corp.
Bus 002 Device 002: ID 138a:0011 Validity Sensors, Inc. VFS5011 Fingerprint Reader
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

lsusb -nn

00:00.0 Host bridge [0600]: Intel Corporation Broadwell-U Host Bridge -OPI [8086:1604] (rev 09)
00:02.0 VGA compatible controller [0300]: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09)
00:03.0 Audio device [0403]: Intel Corporation Broadwell-U Audio Controller [8086:160c] (rev 09)
00:14.0 USB controller [0c03]: Intel Corporation Wildcat Point-LP USB xHCI Controller [8086:9cb1] (rev 03)
00:16.0 Communication controller [0780]: Intel Corporation Wildcat Point-LP MEI Controller #1 [8086:9cba] (rev 03)
00:19.0 Ethernet controller [0200]: Intel Corporation Ethernet Connection (3) I218-V [8086:15a3] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation Wildcat Point-LP High Definition Audio Controller [8086:9ca0] (rev 03)
00:1c.0 PCI bridge [0604]: Intel Corporation Wildcat Point-LP PCI Express Root Port #1 [8086:9c90] (rev e3)
00:1c.2 PCI bridge [0604]: Intel Corporation Wildcat Point-LP PCI Express Root Port #3 [8086:9c94] (rev e3)
00:1c.5 PCI bridge [0604]: Intel Corporation Wildcat Point-LP PCI Express Root Port #6 [8086:9c9a] (rev e3)
00:1d.0 USB controller [0c03]: Intel Corporation Wildcat Point-LP USB EHCI Controller [8086:9ca6] (rev 03)
00:1f.0 ISA bridge [0601]: Intel Corporation Wildcat Point-LP LPC Controller [8086:9cc3] (rev 03)
00:1f.2 SATA controller [0106]: Intel Corporation Wildcat Point-LP SATA Controller [AHCI Mode] [8086:9c83] (rev 03)
00:1f.3 SMBus [0c05]: Intel Corporation Wildcat Point-LP SMBus Controller [8086:9ca2] (rev 03)
00:1f.6 Signal processing controller [1180]: Intel Corporation Wildcat Point-LP Thermal Management Controller [8086:9ca4] (rev 03)
04:00.0 Network controller [0280]: Intel Corporation Wireless 3160 [8086:08b4] (rev 93)
05:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5227 PCI Express Card Reader [10ec:5227] (rev 01)

uname -a

Linux thinkpad 4.4.14-040414-generic #201606241434 SMP Fri Jun 24 18:36:45 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 16.04.2 LTS
Release: 16.04
Codename: xenial

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prahlad epili (prahlad-pramod) said :
#3

lspci -nn

00:00.0 Host bridge [0600]: Intel Corporation Broadwell-U Host Bridge -OPI [8086:1604] (rev 09)
00:02.0 VGA compatible controller [0300]: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09)
00:03.0 Audio device [0403]: Intel Corporation Broadwell-U Audio Controller [8086:160c] (rev 09)
00:14.0 USB controller [0c03]: Intel Corporation Wildcat Point-LP USB xHCI Controller [8086:9cb1] (rev 03)
00:16.0 Communication controller [0780]: Intel Corporation Wildcat Point-LP MEI Controller #1 [8086:9cba] (rev 03)
00:19.0 Ethernet controller [0200]: Intel Corporation Ethernet Connection (3) I218-V [8086:15a3] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation Wildcat Point-LP High Definition Audio Controller [8086:9ca0] (rev 03)
00:1c.0 PCI bridge [0604]: Intel Corporation Wildcat Point-LP PCI Express Root Port #1 [8086:9c90] (rev e3)
00:1c.2 PCI bridge [0604]: Intel Corporation Wildcat Point-LP PCI Express Root Port #3 [8086:9c94] (rev e3)
00:1c.5 PCI bridge [0604]: Intel Corporation Wildcat Point-LP PCI Express Root Port #6 [8086:9c9a] (rev e3)
00:1d.0 USB controller [0c03]: Intel Corporation Wildcat Point-LP USB EHCI Controller [8086:9ca6] (rev 03)
00:1f.0 ISA bridge [0601]: Intel Corporation Wildcat Point-LP LPC Controller [8086:9cc3] (rev 03)
00:1f.2 SATA controller [0106]: Intel Corporation Wildcat Point-LP SATA Controller [AHCI Mode] [8086:9c83] (rev 03)
00:1f.3 SMBus [0c05]: Intel Corporation Wildcat Point-LP SMBus Controller [8086:9ca2] (rev 03)
00:1f.6 Signal processing controller [1180]: Intel Corporation Wildcat Point-LP Thermal Management Controller [8086:9ca4] (rev 03)
04:00.0 Network controller [0280]: Intel Corporation Wireless 3160 [8086:08b4] (rev 93)
05:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5227 PCI Express Card Reader [10ec:5227] (rev 01)

Revision history for this message
Po-Hsu Lin (cypressyew) said :
#4

Thanks for the output,
this issue should be fixed in the latest kernel already (from 4.4.0-58.79), I noticed that you're using kernel 4.4.14-040414-generic. Which doesn't looks like the one shipped with Xenial, I will suggest you to install the latest stock kernel and try again.

Can you help with this problem?

Provide an answer of your own, or ask prahlad epili for more information if necessary.

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