Latitude E5570 customized ubuntu

Asked by Alain Menchaca on 2017-01-31

Hi I have a Dell Latitude E5570 but I am having troubles with the video card, do you have a customized version for this kind of latop.

Question information

Language:
Spanish Edit question
Status:
Expired
For:
Ubuntu-Certification Edit question
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Last query:
2017-02-02
Last reply:
2017-02-18
Po-Hsu Lin (cypressyew) said : #1

One note to your video card issue, have you tried to install the proprietary driver (if it's a AMD or NVIDIA card)?

For the image request, you will need to contact Dell.
Cheers
FAQ #1523: “Where can I find a Pre-install/Manufacturer image”.

Alain Menchaca (alainmr) said : #2

Hi, I had tried the propietary driver on 16.04 (no efect and has a login loop) and 14.04 (not work), I have:

00:02.0 VGA compatible controller [0300]: Intel Corporation Sky Lake Integrated Graphics [8086:1916] (rev 07)
01:00.0 Display controller [0380]: Advanced Micro Devices, Inc. [AMD/ATI] Topaz XT [Radeon R7 M260/M265] [1002:6900] (rev ff)

Thanks in advance for your help.

Alain
________________________________
De: <email address hidden> <email address hidden> en nombre de Po-Hsu Lin <email address hidden>
Enviado: jueves, 2 de febrero de 2017 02:23:48 a. m.
Para: <email address hidden>
Asunto: Re: [Question #449331]: Latitude E5570 customized ubuntu

Your question #449331 on Ubuntu-Certification changed:
https://answers.launchpad.net/ubuntu-certification/+question/449331

    Status: Open => Answered

    Related FAQ set to:
    Where can I find a Pre-install/Manufacturer image
    https://answers.launchpad.net/ubuntu-certification/+faq/1523

Po-Hsu Lin proposed the following answer:
One note to your video card issue, have you tried to install the
proprietary driver (if it's a AMD or NVIDIA card)?

For the image request, you will need to contact Dell.
Cheers
FAQ #1523: “Where can I find a Pre-install/Manufacturer image”.

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Launchpad Janitor (janitor) said : #3

This question was expired because it remained in the 'Open' state without activity for the last 15 days.