Feedback on the Dell PowerEdge R620

Asked by Stretch on 2016-07-15

There seems to be an issue with 16.04 Server LTS on the Dell R620 - Black screen on boot.

I have managed to keep copy the logs, which include everything under /var/log, through 3 reboots.

It appears that it just hangs after the network interface is brought up, and nothing is logged after that point.

If there's anything specific within the logs that you believe could be of interest, please let me know and I'll post it here.

Once I've made sure the logs are sanitized, I'll make them available if they are of any interest to anyone

This has happened from both a release upgrade from 14.04, and from fresh 16.04 install.

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Jeff Lane (bladernr) said : #1

Jeff Lane suggests this article as an answer to your question:
FAQ #1945: “Where can I get help or technical support?”.

Jeff Lane (bladernr) said : #2

Please see the attached FAQ on places to get Technical Support. The R630 isn't currently certified for Xenial, If we see this behaviour during certification testing, it will certainly be addressed.

But the Support avenues in that FAQ should also help get you some answers.

Stretch (chriswright96) said : #3

Ah okay my bad, thank you