Dell Latitude E7470 fingerprint reader doesn't work

Asked by ComBin

If i try to user fprintd i get message:
$ fprintd-enroll
list_devices failed: No devices available

For fingerprint-gui too.

What can i do for support to resolve this issue?

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Ubuntu-Certification Edit question
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Launchpad Janitor (janitor) said :
#1

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

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Po-Hsu Lin (cypressyew) said :
#2

Hi,
for fingerprint readers, you can check this project: fingerprint-gui [1]
If your device was not on the list, you can always open a bug (with command `ubuntu-bug linux` in a terminal) for it.

[1] https://launchpad.net/~fingerprint/+archive/ubuntu/fingerprint-gui

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