Feedback on the Dell Latitude E7470 - Beaver Creek 14 (No Sound)

Asked by Ken Pratt on 2016-04-24

Your page at: http://www.ubuntu.com/certification/hardware/201507-18781/ listing the Dell Latitude E7470 shows a link to audio hardware labeled: Intel Unknown.

A fresh install of Ubuntu 16.04 on the E7470 does not find any audio equipment. The Sound Settings dialog shows "Dummy Output". Following the "Intel Unknown" link on the page I list above results in a proxy error.

I have no question, just reporting that audio hardware in the Dell Latitude E7470 is NOT detected by the 16.04 installer and the link on your Dell page about audio on that laptop is broken.

Thanks for all the great work.

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu-Certification Edit question
Assignee:
No assignee Edit question
Last query:
2016-04-24
Last reply:
2016-05-03
Po-Hsu Lin (cypressyew) said : #1

Hello,
Thanks for raising this issue, I've reported the proxy error issue to our team.
For the audio issue, please file a bug by following the FAQ and the guideline [1] here.

[1]https://wiki.ubuntu.com/DebuggingSoundProblems

Thank you!

FAQ #2193: “XXXX is broken, I need to file a bug”.

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