Ubuntu-Certification

Feedback on the Dell Latitude E7470 - Crashing when connecting external display

Asked by Brigham on 2016-04-16

The laptop freezes immediately upon connecting an external monitor to back of docking station. This can be either VGA, DVI or Display port. I haven't tried HDMI cable yet. The screen immediately locks up, no errror message appears or anything. I know it's locked up because the clock on the status bar doesn't change.

I'm using Ubuntu 14.04.

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu-Certification Edit question
Assignee:
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Last query:
2016-04-16
Last reply:
2016-06-01
Po-Hsu Lin (cypressyew) said : #1

Hello,
I found this bug for you, https://bugs.launchpad.net/bugs/1560524, if it fits your situation, please click on the "This bug affects X person. Does this bug affect you?" button and subscribe to that bug.
If not, please feel free to open a new bug report.
Thanks
FAQ #2193: “XXXX is broken, I need to file a bug”.

ComBin (combin) said : #2

Did you try updating core to 4.6?

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