Ubuntu-Certification

No Audio on Dell XPS 13 9343 - Dino

Asked by David

No Sound or Audio after installation Ubuntu 14.04 LTS.
Volume control appears to work but n audio can be played or heard

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Po-Hsu Lin (cypressyew) said : 		#1

Hi,
please download and try the driver pack[1] provided by Dell. You can find the instruction in the same page.

[1] http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=4NTWR

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David (dmullx) said : 		#2

Thanks but that driver-pack says it is for the Dell XPS 9333 ( Mine is the newer one 9343 model ) .

I will try to test it anyway but it may be a different chip-set and audio card.

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Po-Hsu Lin (cypressyew) said : 		#3

Here's a bug report that you might be interested.
It looks like it's BIOS related. If this fits your situation, upgrade to A03 will be a possible solution.

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