Feedback on the HP ProBook 455 G2 Notebook PC - Peeps

Asked by Podsgrove on 2015-06-10

Bought new HP455-G2 with Realtek rtl8723be wireless card and Ubuntu pre-installed. I tried to install Lubuntu instead but could not get wifi to work. Now I read that regular Ubuntu image may not work either as the manufacturer uses a customised version. I also read in numerous forums that this is a common issue although the current Linux kernel supposedly supports this wireless card. In desperation I have tried several other distro live disks and all of those based on Debian/Ubuntu don't work but one called Linux Console does. I could migrate to it but I would prefer to stick with Ubuntu or Lubuntu which have served me well for years.
How should I proceed? I am a computer user, not an expert!

Question information

Language:
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Status:
Answered
For:
Ubuntu-Certification Edit question
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Last query:
2015-06-12
Last reply:
2015-06-15
Po-Hsu Lin (cypressyew) said : #1

Hi,
you could try to recover the pre-install image by using the recovery partition (if you didn't wipe it out), or use the recovery USB that the system ask you to create on the first boot (some system would ask you to do this).

For now, we will need to get it fixed in stock Ubuntu, I would suggest you to subscribe that bug for any update of it.
Cheers.

Podsgrove (podsgrove) said : #2

Thank you for your prompt response.
 I have been using Ubuntu in one form or another on second hand
computers for around ten years now without a single problem so it is
rather ironic that the first new computer I have bought with Linux
pre-installed is the one that gives me trouble!
The recovery partition that HP provided has FreeDOS on it, not a
recovery image.

It occurs to me that the customised Ubuntu that HP installed was
working perfectly well until I foolishly decided to try Lubuntu
instead, and that therefore an answer to the problem might be found
with HP. Also the developers who are behind the 'Linux Console'
distribution seem to have cracked it as that works 'out of the box'.

My level of expertise could best be described as fumbling around in
the dark, but if I can be of any assistance please let me know.
 Sent using Hushmail
On 12/06/2015 at 5:06 AM, "Po-Hsu Lin" wrote:Your question #267988 on
Ubuntu-Certification changed:
https://answers.launchpad.net/ubuntu-certification/+question/267988

    Status: Open => Answered

Po-Hsu Lin changed the question status:
Hi,
you could try to recover the pre-install image by using the recovery
partition (if you didn't wipe it out), or use the recovery USB that
the system ask you to create on the first boot (some system would ask
you to do this).

For now, we will need to get it fixed in stock Ubuntu, I would suggest
you to subscribe that bug for any update of it.
Cheers.

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Po-Hsu Lin (cypressyew) said : #3

Hi,
I just tried 14.04.2 stock image, it works but might be unstable.
You can give it a try, or try it on 15.04, this could be an possible easy solution for this.

Podsgrove (podsgrove) said : #4

No luck with 15.04, however there was a recovery image on the FreeDOS
partition which has worked. The version is 12.04.
Many thanks for your help, my problem is now solved but there does
seem to be some sort of remaining issue with the current releases of
both Ubuntu and Lubuntu and the HP 455 G2.
 Sent using Hushmail
On 12/06/2015 at 9:56 AM, "Po-Hsu Lin" wrote:Your question #267988 on
Ubuntu-Certification changed:
https://answers.launchpad.net/ubuntu-certification/+question/267988

    Status: Open => Answered

Po-Hsu Lin changed the question status:
Hi,
I just tried 14.04.2 stock image, it works but might be unstable.
You can give it a try, or try it on 15.04, this could be an possible
easy solution for this.

--
You received this question notification because you asked the
question.

Po-Hsu Lin (cypressyew) said : #5

For anything that's still not working, please open a bug to help to get it fixed.
Thanks.
FAQ #2193: “XXXX is broken, I need to file a bug”.

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