Touchpad on HP ENVY TouchSmart 15 Notebook PC does not work

Asked by Brian on 2015-06-05

The touch pad acts as if something is constantly pressing on it. This causes the mouse cursor to slowly wander on its own and occasionally click things on the desktop. Any other mouse input devices fail when this is happening. The most common (and only effective) solution is to disable the touch pad in the mouse settings and use the touch screen or external mouse.

This issue is Ubuntu specific and does not happen on Windows 8.1

Question information

English Edit question
Ubuntu-Certification Edit question
No assignee Edit question
Last query:
Last reply:
Po-Hsu Lin (cypressyew) said : #1

what version of Ubuntu you're using?
(run "uname -a" and "lsb_release -a" in your terminal would tell you these.)

Brian (5-brian-3) said : #2

Linux briansprojects 3.19.0-20-generic #20-Ubuntu SMP Fri May 29 10:10:47 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 15.04
Release: 15.04
Codename: vivid

Po-Hsu Lin (cypressyew) said : #3

this issue sounds like a bug, please open a bug with "ubuntu-bug linux" command.


Po-Hsu Lin (cypressyew) said : #4

Po-Hsu Lin suggests this article as an answer to your question:
FAQ #2193: “XXXX is broken, I need to file a bug”.

Can you help with this problem?

Provide an answer of your own, or ask Brian for more information if necessary.

To post a message you must log in.