Ubuntu-Certification

Feedback on the Dell Inspiron 3542 webcam drivers

Asked by Santosh

Hello
Webcam for dell inspirion 15 3542 64 bit not working. please suggest step to resolve the issue.

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Launchpad Janitor (janitor) said : 		#1

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

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Po-Hsu Lin (cypressyew) said : 		#2

Hi,
please specify your kernel version and the version of your Ubuntu, you can run "lsb_release -a" and "uname -a" command from your terminal to get these information.
Also, please run "ls /dev/video*" and "lsusb" in your terminal to see if your webcam is correctly detected or not.
Thanks

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Santosh (santoshmeets) said : 		#4

I contacted the dell support team. they visit for home service and found that i have got defected piece of webcam conecting wire to motherboad. They replaced and it is fixed now.

Thanks for all your effort you team made.