Ubuntu-Certification

Feedback Dell Latitude E7440 - Keyboard hangs after key is released

Asked by Lars Helge Øverland

Keyboard frequently hangs when you press and hold a key for a while, then release it. The issue is best described like thissssssssssssss. Applies to Ubuntu 14.04 LTS 64 bit.

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Taihsiang Ho (tai271828) said : 		#1

hi, thanks for your feedback.

May you please try "alt + printScreen + b" combination keys when the system hangs?
The system will reboot if the kernel is still alive, otherwise it keep hanging.

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Lars Helge Øverland (larshelge) said : 		#2

Okay thank you for the reply. The problem is not really that the system hangs as such. It is rather that the key I pressed is repeated a huge number of times. When I hit backspace a few times it stops but then I already have a long string like thiiiiiiiiiiiiiis. This happens often and basically renders the computer useless. The workaround is to go to settings > keyboard > repeat press and disable it. Of course this is not ideal as I would like to repeat press for things like enter, space, etc.

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Taihsiang Ho (tai271828) said : 		#3

does it happen if you use another keyboard?
If this issue is still there, would you please file a bug against this issue?

Follow this steps in this link to report a bug:
https://help.ubuntu.com/community/ReportingBugs

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