Ubuntu-Certification

Feedback on the Dell Inspiron 7737

Asked by gorkon

Dual Booting Windows 8.1 and Ubuntu 13.04. It works, but if I hit reboot in Windows and let it boot up Ubuntu normally the sound doesn't appear to work. If I shut all the way down THEN power back up the sound works. Actually that's not right. It works but it only comes out the headphone port and not the speakers.

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Daniel Manrique (roadmr) said : 		#1

Hello,

The model you mention is certified with Ubuntu but only for the model-specific Ubuntu preinstalled version:

http://www.ubuntu.com/certification/hardware/201306-13869/

This means that we haven't tested or certified with the stock Ubuntu version you mention (13.04), thus we can't guarantee that it will work.

In your case, you say that:

- If Ubuntu boots cleanly from scratch/poweroff (a cold boot), then sound works well.
- If Windows starts first, then you reboot (a warm boot), sound doesn't work in Ubuntu.

I'd chalk this up to Windows leaving the audio hardware in an inconsistent or incorrect state; this may be reported as a bug to Ubuntu, but it's likely to be dismissed due to Windows being the suspect party here.

Relevant answers:

https://answers.launchpad.net/ubuntu-certification/+faq/2219

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