Ubuntu-Certification

X3650 M4 7915 Ubuntu 12.04 LTS booting issue

Asked by Bhargav Kanagala

Hi ,

I have installed Ubuntu 12.04 LTS 64-bit on IBM X3650 M4 MTM : 7915 Server . I have create RAID 5 with a Hot Spare and was able to see the RAID groups while installing .

I have created partition on the LV and installed the OS . After the complete installation has finished the server reboots and doesn't boot into the OS .

I get a blank screen , i have tried installing multiple times .

Kindly help on this issue.

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Launchpad Janitor (janitor) said : 		#1

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

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Jeff Lane  (bladernr) said : 		#2

open again

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Jeff Lane  (bladernr) said : 		#3

IBM provides “hardware only warranty” support for Ubuntu. IBM systems debug, management and update tools may or may not work with Ubuntu. IBM and Canonical provide no warranty as to the function of these tools. IBM support personnel will accept problem reports for IBM Hardware ONLY if it is clear that the root cause of the problem appears to be a basic hardware warranty problem, such as a defective power supply, fan or fixed disk.

IBM customers that have a problem where the operating system or device driver interaction may be a contributing factor, (could include memory, processor, RAID/storage subsystems, networking devices, other option cards and system management technology), customers should open problem reports with both Canonical (through Ubuntu Advantage) and IBM to engage through TSAnet.
FAQ #1945: “Where can I get help or technical support?”.

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