Ubuntu-Certification

Feedback on the Acer Aspire One

Asked by Ja Wo We

I am using an Acer Aspire One 521 Tigris HD (bought in end 2010; AMD Athlon II K125 1,7GHz; 250 GB HDD; 1GB DDR3) with Ubuntu. Since Ubuntu 10.10 I am trying each new Ubuntu version in the hope, that the battery is recognized by the system but still (12.10) without a success. Things like the webcam just work with a bad quality, or the small hardware light for a WLAN connection do not work. But the main problem is that you will just know that the battery is at a low level, when you recognize a small hardware light.
I've read that this problem is not for each Acer Aspire One 521, but still a known problem and not just for my computer. So when you write Acer Aspire One is supported, you should exactly tell which ones...
But if I am wrong and you could tell me, that the version I can download here at this homepage is a special one that fits exactly to that hardware, then I will try it. So is your offered download a general one or a special one?

Best Regards
Ja We

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Jeff Lane  (bladernr) said : 		#1

Jeff Lane suggests this article as an answer to your question. We actually DO provide a list of the components that go into a model tested for certification. Admittedly, this information was not as available back in 2010, but today it is quite accessible and we provide it for a reason.

OEMs, especially when selling laptops and netbooks, tend to use the same model name to cover multiple different hardware configurations. These configurations could be cosmetic changes, or actual component changes like Intel vs AMD CPUs or Intel, nVidia or ATI graphics devices. Because of this, we only certify a specific hardware configuration as requested by the manufacturer.

Unfotunately, I don't have a better answer or you other than this. We can only certify and test the things that the OEM wants us to certify and test.

There IS, however, a user driven database of Ubuntu tested systems. It's called Ubuntu Friendly and can be found here:

friendly.ubuntu.com

This is supposed to be a user driven hardware compatibility list that allows users like you to report the ability of their systems to run Ubuntu and uses many of the exact same tests we use for Hardware Certification. I would also suggest you explore Ubuntu Friendly a bit as well, and please test your system and submit results.

Finally, you may wish to file bugs about the issues you encounter with your system. Please see this link for more info on filing bugs properly:

https://help.ubuntu.com/community/ReportingBugs
FAQ #2145: “My certified system has hardware that doesn't work”.

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