Ubuntu-Certification

Dell Vostro 3700: 2 year old bug

Asked by Michael Leetz

Hello!

There is a 2 year old bug, which made it impossible to install all versions of Ubuntu after 10.04 Lucid: the system freezes, when the laptop is working on battery power. There is a great discussion around this bug in launchpad, but nothing has changed all the time. Maybe the developers of Ubuntu don't even know, that this bug exists. It would be a great help, if you would have in focus this bug and eliminate him in the coming version of Ubuntu. I think, the priority is high, because the Dell Vostro 3700 is marked as "Ubuntu certified".

Here are the links to the bug on launchpad:

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/656745

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1030992

And another problem: I couldn't test, if the bug exists in Ubuntu 12.10, because the x-server doesn't start, when I try to start the live-dvd of 12.10 beta. This must have something to do with the noveau driver (my model has a Nvidia card).

But the bug above belongs to all Versions of the Dell Vostro 3700: with and without a separate graphic card.

I would be very thankful, if you could give me a short answer, that you received my message. Thank you!

Redards, Michael Leetz

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Michael Leetz (michael-leetz) said : 		#1

This bug is still present in Ubuntu 12.10 Beta 2. The Vostro 3700 is marked as "Ubuntu certified" for all latest versions of Ubuntu, although 2 years there exits a critical bug in the power management, which make it impossible to work with this notebook under Ubuntu. Why anyone doesn't answer me?

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Michael Leetz (michael-leetz) said : 		#2

I'm not a very experienced linux user, but I'm willing to help to solve this problem. If anybody could give me an instruction, how to create a bug report? But I can't install 12.10 Beta 2, because I'm working still with Ubuntu 10.04.
I installed the actual beta version on an usb device. Answer, please.

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Jeff Lane  (bladernr) said : 		#3

Looks like you found two bugs already, but just in case, here is a direct link to file a bug via lauchpad manually:

https://bugs.launchpad.net/ubuntu/+source/linux/+filebug

It is preferred, however, that you use ubuntu-bug to file bugs.

Also, try the latest isos for 12.10. It was my understanding that the nouveau driver issue causing the blank screen has been fixed.

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Michael Leetz (michael-leetz) said : 		#4

Thank you for your answer.

No, the noveau driver issue hasn't been fixed. There exist several bug reports, for instance this:

https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-nouveau/+bug/1048701

https://bugs.launchpad.net/nouveau/+bug/1049176

But it is possible to boot the beta version, if you delete "quiet splash" in the boot options.

I think, it makes no sense, to create a new bug report, if the problem exists already 2 years and is well documented in the bug reports, to which I linked. I will try the latest isos for 12.10.

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Jeff Lane  (bladernr) said : 		#5

Is this an issue in 12.10 or 13.04?

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Michael Leetz (michael-leetz) said : 		#6

Dear Jeff Lane,

suddenly this is still an issue in 12.10 and 13.04. I tested 13.04 yesterday as a live system from an usb-device: the system freezes on battery power as in 12.10 and before. The only useful solution I could find is this one described here:

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/656745

You can find the solution here in comment #50:

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/656745/comments/50

If you have further questions: I can answer only in 2 weeks. Then I also will install 13.04 and could give you more information.

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Launchpad Janitor (janitor) said : 		#7

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.