Feedback on the Dell Latitude E6320
1. Live CDs do not boot if the E6320 is seated in a docking station - the screen blanks and the system locks up.
2. Live CD for 11.10 64-bit fails to load - error "System V runlevel compatibily" is given and the loading process halts. I'm still investigating boot options to avoid this.
The pre-installed version of 10.10 works perectly.
Configuration: Core i7, 8Gb RAM, 500Gb disk
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#1 |
Hi,
Can you run 'lscpi -v' and paste the output here?
Thanks,
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#2 |
Output is:
00:00.0 Host bridge: Intel Corporation Sandy Bridge DRAM Controller (rev 09)
Subsystem: Dell Device 0492
Flags: bus master, fast devsel, latency 0
Capabilities: <access denied>
Kernel driver in use: agpgart-intel
Kernel modules: intel-agp
00:02.0 VGA compatible controller: Intel Corporation Sandy Bridge Integrated Graphics Controller (rev 09) (prog-if 00 [VGA controller])
Subsystem: Dell Device 0492
Flags: bus master, fast devsel, latency 0, IRQ 47
Memory at e1400000 (64-bit, non-prefetchable) [size=4M]
Memory at d0000000 (64-bit, prefetchable) [size=256M]
I/O ports at 4000 [size=64]
Expansion ROM at <unassigned> [disabled]
Capabilities: <access denied>
Kernel driver in use: i915
Kernel modules: i915
00:16.0 Communication controller: Intel Corporation Cougar Point HECI Controller #1 (rev 04)
Subsystem: Dell Device 0492
Flags: bus master, fast devsel, latency 0, IRQ 11
Memory at e2eb0000 (64-bit, non-prefetchable) [size=16]
Capabilities: <access denied>
00:19.0 Ethernet controller: Intel Corporation 82579LM Gigabit Network Connection (rev 04)
Subsystem: Dell Device 0492
Flags: bus master, fast devsel, latency 0, IRQ 49
Memory at e2e00000 (32-bit, non-prefetchable) [size=128K]
Memory at e2e80000 (32-bit, non-prefetchable) [size=4K]
I/O ports at 4080 [size=32]
Capabilities: <access denied>
Kernel driver in use: e1000e
Kernel modules: e1000e
00:1a.0 USB Controller: Intel Corporation Cougar Point USB Enhanced Host Controller #2 (rev 04) (prog-if 20 [EHCI])
Subsystem: Dell Device 0492
Flags: bus master, medium devsel, latency 0, IRQ 16
Memory at e2e70000 (32-bit, non-prefetchable) [size=1K]
Capabilities: <access denied>
Kernel driver in use: ehci_hcd
00:1b.0 Audio device: Intel Corporation Cougar Point High Definition Audio Controller (rev 04)
Subsystem: Dell Device 0492
Flags: bus master, fast devsel, latency 0, IRQ 45
Memory at e2e60000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: HDA Intel
Kernel modules: snd-hda-intel
00:1c.0 PCI bridge: Intel Corporation Cougar Point PCI Express Root Port 1 (rev b4) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
Capabilities: <access denied>
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.1 PCI bridge: Intel Corporation Cougar Point PCI Express Root Port 2 (rev b4) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
Memory behind bridge: e2d00000-e2dfffff
Capabilities: <access denied>
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.2 PCI bridge: Intel Corporation Cougar Point PCI Express Root Port 3 (rev b4) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=03, subordinate=08, sec-latency=0
I/O behind bridge: 00003000-00003fff
Memory behind bridge: e2200000-e2bfffff
Prefetchable memory behind bridge: 00000000e0a0000
Capabilities: <access denied>
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.3 PCI bridge: Intel Corporation Cougar Point PCI Express Root Port 4 (rev b4) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=09, subordinate=09, sec-latency=0
I/O behind bridge: 00002000-00002fff
Memory behind bridge: e1800000-e21fffff
Prefetchable memory behind bridge: 00000000e000000
Capabilities: <access denied>
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.5 PCI bridge: Intel Corporation Cougar Point PCI Express Root Port 6 (rev b4) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=0a, subordinate=0a, sec-latency=0
Memory behind bridge: e2c00000-e2cfffff
Capabilities: <access denied>
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1d.0 USB Controller: Intel Corporation Cougar Point USB Enhanced Host Controller #1 (rev 04) (prog-if 20 [EHCI])
Subsystem: Dell Device 0492
Flags: bus master, medium devsel, latency 0, IRQ 17
Memory at e2e50000 (32-bit, non-prefetchable) [size=1K]
Capabilities: <access denied>
Kernel driver in use: ehci_hcd
00:1f.0 ISA bridge: Intel Corporation Cougar Point LPC Controller (rev 04)
Subsystem: Dell Device 0492
Flags: bus master, medium devsel, latency 0
Capabilities: <access denied>
Kernel modules: iTCO_wdt
00:1f.2 SATA controller: Intel Corporation Cougar Point 6 port SATA AHCI Controller (rev 04) (prog-if 01 [AHCI 1.0])
Subsystem: Dell Device 0492
Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 46
I/O ports at 40d0 [size=8]
I/O ports at 40c0 [size=4]
I/O ports at 40b0 [size=8]
I/O ports at 40a0 [size=4]
I/O ports at 4060 [size=32]
Memory at e2e40000 (32-bit, non-prefetchable) [size=2K]
Capabilities: <access denied>
Kernel driver in use: ahci
Kernel modules: ahci
00:1f.3 SMBus: Intel Corporation Cougar Point SMBus Controller (rev 04)
Subsystem: Dell Device 0492
Flags: medium devsel, IRQ 11
Memory at e2e30000 (64-bit, non-prefetchable) [size=256]
I/O ports at 4040 [size=32]
Kernel modules: i2c-i801
02:00.0 Network controller: Intel Corporation 6000 Series Gen2 (rev 34)
Subsystem: Intel Corporation Device 1321
Flags: bus master, fast devsel, latency 0, IRQ 48
Memory at e2d00000 (64-bit, non-prefetchable) [size=8K]
Capabilities: <access denied>
Kernel driver in use: iwlagn
Kernel modules: iwlagn
0a:00.0 SD Host controller: O2 Micro, Inc. Device 8221 (rev 05) (prog-if 01)
Subsystem: Dell Device 0492
Flags: bus master, fast devsel, latency 0, IRQ 17
Memory at e2c00000 (32-bit, non-prefetchable) [size=512]
Capabilities: <access denied>
Kernel driver in use: sdhci-pci
Kernel modules: sdhci-pci
Thanks!
Trevor
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#3 |
Hmm. Just noticed that my previous post has "access denied" in some bits of it, so I've re-run it with "sudo" - hope this helps a bit more!
00:00.0 Host bridge: Intel Corporation Sandy Bridge DRAM Controller (rev 09)
Subsystem: Dell Device 0492
Flags: bus master, fast devsel, latency 0
Capabilities: [e0] Vendor Specific Information: Len=0c <?>
Kernel driver in use: agpgart-intel
Kernel modules: intel-agp
00:02.0 VGA compatible controller: Intel Corporation Sandy Bridge Integrated Graphics Controller (rev 09) (prog-if 00 [VGA controller])
Subsystem: Dell Device 0492
Flags: bus master, fast devsel, latency 0, IRQ 47
Memory at e1400000 (64-bit, non-prefetchable) [size=4M]
Memory at d0000000 (64-bit, prefetchable) [size=256M]
I/O ports at 4000 [size=64]
Expansion ROM at <unassigned> [disabled]
Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
Capabilities: [d0] Power Management version 2
Capabilities: [a4] PCI Advanced Features
Kernel driver in use: i915
Kernel modules: i915
00:16.0 Communication controller: Intel Corporation Cougar Point HECI Controller #1 (rev 04)
Subsystem: Dell Device 0492
Flags: bus master, fast devsel, latency 0, IRQ 11
Memory at e2eb0000 (64-bit, non-prefetchable) [size=16]
Capabilities: [50] Power Management version 3
Capabilities: [8c] MSI: Enable- Count=1/1 Maskable- 64bit+
00:19.0 Ethernet controller: Intel Corporation 82579LM Gigabit Network Connection (rev 04)
Subsystem: Dell Device 0492
Flags: bus master, fast devsel, latency 0, IRQ 49
Memory at e2e00000 (32-bit, non-prefetchable) [size=128K]
Memory at e2e80000 (32-bit, non-prefetchable) [size=4K]
I/O ports at 4080 [size=32]
Capabilities: [c8] Power Management version 2
Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+
Capabilities: [e0] PCI Advanced Features
Kernel driver in use: e1000e
Kernel modules: e1000e
00:1a.0 USB Controller: Intel Corporation Cougar Point USB Enhanced Host Controller #2 (rev 04) (prog-if 20 [EHCI])
Subsystem: Dell Device 0492
Flags: bus master, medium devsel, latency 0, IRQ 16
Memory at e2e70000 (32-bit, non-prefetchable) [size=1K]
Capabilities: [50] Power Management version 2
Capabilities: [58] Debug port: BAR=1 offset=00a0
Capabilities: [98] PCI Advanced Features
Kernel driver in use: ehci_hcd
00:1b.0 Audio device: Intel Corporation Cougar Point High Definition Audio Controller (rev 04)
Subsystem: Dell Device 0492
Flags: bus master, fast devsel, latency 0, IRQ 45
Memory at e2e60000 (64-bit, non-prefetchable) [size=16K]
Capabilities: [50] Power Management version 2
Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
Capabilities: [100] Virtual Channel
Capabilities: [130] Root Complex Link
Kernel driver in use: HDA Intel
Kernel modules: snd-hda-intel
00:1c.0 PCI bridge: Intel Corporation Cougar Point PCI Express Root Port 1 (rev b4) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
Capabilities: [40] Express Root Port (Slot+), MSI 00
Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
Capabilities: [90] Subsystem: Dell Device 0492
Capabilities: [a0] Power Management version 2
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.1 PCI bridge: Intel Corporation Cougar Point PCI Express Root Port 2 (rev b4) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
Memory behind bridge: e2d00000-e2dfffff
Capabilities: [40] Express Root Port (Slot+), MSI 00
Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
Capabilities: [90] Subsystem: Dell Device 0492
Capabilities: [a0] Power Management version 2
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.2 PCI bridge: Intel Corporation Cougar Point PCI Express Root Port 3 (rev b4) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=03, subordinate=08, sec-latency=0
I/O behind bridge: 00003000-00003fff
Memory behind bridge: e2200000-e2bfffff
Prefetchable memory behind bridge: 00000000e0a0000
Capabilities: [40] Express Root Port (Slot+), MSI 00
Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
Capabilities: [90] Subsystem: Dell Device 0492
Capabilities: [a0] Power Management version 2
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.3 PCI bridge: Intel Corporation Cougar Point PCI Express Root Port 4 (rev b4) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=09, subordinate=09, sec-latency=0
I/O behind bridge: 00002000-00002fff
Memory behind bridge: e1800000-e21fffff
Prefetchable memory behind bridge: 00000000e000000
Capabilities: [40] Express Root Port (Slot+), MSI 00
Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
Capabilities: [90] Subsystem: Dell Device 0492
Capabilities: [a0] Power Management version 2
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.5 PCI bridge: Intel Corporation Cougar Point PCI Express Root Port 6 (rev b4) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=0a, subordinate=0a, sec-latency=0
Memory behind bridge: e2c00000-e2cfffff
Capabilities: [40] Express Root Port (Slot+), MSI 00
Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
Capabilities: [90] Subsystem: Dell Device 0492
Capabilities: [a0] Power Management version 2
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1d.0 USB Controller: Intel Corporation Cougar Point USB Enhanced Host Controller #1 (rev 04) (prog-if 20 [EHCI])
Subsystem: Dell Device 0492
Flags: bus master, medium devsel, latency 0, IRQ 17
Memory at e2e50000 (32-bit, non-prefetchable) [size=1K]
Capabilities: [50] Power Management version 2
Capabilities: [58] Debug port: BAR=1 offset=00a0
Capabilities: [98] PCI Advanced Features
Kernel driver in use: ehci_hcd
00:1f.0 ISA bridge: Intel Corporation Cougar Point LPC Controller (rev 04)
Subsystem: Dell Device 0492
Flags: bus master, medium devsel, latency 0
Capabilities: [e0] Vendor Specific Information: Len=0c <?>
Kernel modules: iTCO_wdt
00:1f.2 SATA controller: Intel Corporation Cougar Point 6 port SATA AHCI Controller (rev 04) (prog-if 01 [AHCI 1.0])
Subsystem: Dell Device 0492
Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 46
I/O ports at 40d0 [size=8]
I/O ports at 40c0 [size=4]
I/O ports at 40b0 [size=8]
I/O ports at 40a0 [size=4]
I/O ports at 4060 [size=32]
Memory at e2e40000 (32-bit, non-prefetchable) [size=2K]
Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
Capabilities: [70] Power Management version 3
Capabilities: [a8] SATA HBA v1.0
Capabilities: [b0] PCI Advanced Features
Kernel driver in use: ahci
Kernel modules: ahci
00:1f.3 SMBus: Intel Corporation Cougar Point SMBus Controller (rev 04)
Subsystem: Dell Device 0492
Flags: medium devsel, IRQ 11
Memory at e2e30000 (64-bit, non-prefetchable) [size=256]
I/O ports at 4040 [size=32]
Kernel modules: i2c-i801
02:00.0 Network controller: Intel Corporation 6000 Series Gen2 (rev 34)
Subsystem: Intel Corporation Device 1321
Flags: bus master, fast devsel, latency 0, IRQ 48
Memory at e2d00000 (64-bit, non-prefetchable) [size=8K]
Capabilities: [c8] Power Management version 3
Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+
Capabilities: [e0] Express Endpoint, MSI 00
Capabilities: [100] Advanced Error Reporting
Capabilities: [140] Device Serial Number 08-11-96-
Kernel driver in use: iwlagn
Kernel modules: iwlagn
0a:00.0 SD Host controller: O2 Micro, Inc. Device 8221 (rev 05) (prog-if 01)
Subsystem: Dell Device 0492
Flags: bus master, fast devsel, latency 0, IRQ 17
Memory at e2c00000 (32-bit, non-prefetchable) [size=512]
Capabilities: [a0] Power Management version 3
Capabilities: [48] MSI: Enable- Count=1/1 Maskable+ 64bit+
Capabilities: [80] Express Endpoint, MSI 00
Capabilities: [100] Virtual Channel
Capabilities: [200] Advanced Error Reporting
Kernel driver in use: sdhci-pci
Kernel modules: sdhci-pci
Revision history for this message
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#4 |
More info:
I've had some minor success with 11.10 64-bit live CD by adding boot parameter "aic7xxx.
It took ages to load, but did eventually get to a desktop. Since the laptop is factory fresh, I'll try installing it tomorrow from this point, to see what happens. At least I can easily restore the whole thing to factory state in an hour!
Trevor
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#5 |
Spoke (wrote) too soon. Using "aic7xxx.
Back to square one. :-(
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#6 |
Even more info:
I got fed up with waiting 10 minutes to boot off a CD each time I wanted to try something out, so I created a bootable USB flash pen.
Guess what? It worked perfectly! No boot errors, and everything seems to work as it should.
I've now installed 11.10 64-bit, and booting from with the laptop both docked and undocked works fine.
So I think there are now two basic issues:
1. It doesn't boot from CD when it's docked (I can live with that as day-to-day booting from hard disk is fine)
2. I have a dodgy CD drive! It's a brand new E6320 so Dell may be getting a call for on-site maintenance......
I'll keep an eye on things for the next few days & report back.
Trevor
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#7 |
Well. All has worked perfectly now since my last post, so I'm fairly sure that the key problem was/is caused by a dodgy CD/DVD drive.
I'll close this one off.