Feedback on the Lenovo Thinkpad T410

Asked by Dennis Mathews on 2011-08-09

Natty on Thinkpad T410 ( 2522-AT7 ) cannot resume from suspend. Occasionally it has, but most times it just goes blank, power and CAPS lock LEDs keep flashing. The laptop just freezes, not reachable by SSH or pingable. I've tried Ubuntu ( Unity ), Ubuntu Classic and classic without effects with the same result. I've had the same result with BIOS 1.32 and now on 1.38.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu-Certification Edit question
Assignee:
No assignee Edit question
Solved by:
Dennis Mathews
Solved:
2011-08-10
Last query:
2011-08-10
Last reply:
2011-08-09

Hi Dennis,

Thanks for letting us know this. We didn't encounter such a problem in testing, so it would be helpful if you could run 'lspci -v' from the terminal and paste the output here so we can get an idea of which configuration you're using. This may make the difference.

BTW, if your caps lock LED is flashing that probably means a kernel panic has occurred during resume.

Hi Brendan,

That was real quick response ! : )

00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev
02)
    Subsystem: Lenovo Device 2193
    Flags: bus master, fast devsel, latency 0
    Capabilities: <access denied>
    Kernel driver in use: agpgart-intel

00:02.0 VGA compatible controller: Intel Corporation Core Processor
Integrated Graphics Controller (rev 02) (prog-if 00 [VGA controller])
    Subsystem: Lenovo Device 215a
    Flags: bus master, fast devsel, latency 0, IRQ 43
    Memory at f2000000 (64-bit, non-prefetchable) [size=4M]
    Memory at d0000000 (64-bit, prefetchable) [size=256M]
    I/O ports at 1800 [size=8]
    Expansion ROM at <unassigned> [disabled]
    Capabilities: <access denied>
    Kernel driver in use: i915
    Kernel modules: i915

00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series
Chipset HECI Controller (rev 06)
    Subsystem: Lenovo Device 215f
    Flags: bus master, fast devsel, latency 0, IRQ 11
    Memory at f2827800 (64-bit, non-prefetchable) [size=16]
    Capabilities: <access denied>

00:16.3 Serial controller: Intel Corporation 5 Series/3400 Series Chipset KT
Controller (rev 06) (prog-if 02 [16550])
    Subsystem: Lenovo Device 2162
    Flags: 66MHz, fast devsel, IRQ 17
    I/O ports at 1808 [size=8]
    Memory at f2624000 (32-bit, non-prefetchable) [size=4K]
    Capabilities: <access denied>
    Kernel driver in use: serial

00:19.0 Ethernet controller: Intel Corporation 82577LM Gigabit Network
Connection (rev 06)
    Subsystem: Lenovo Device 2153
    Flags: bus master, fast devsel, latency 0, IRQ 40
    Memory at f2600000 (32-bit, non-prefetchable) [size=128K]
    Memory at f2625000 (32-bit, non-prefetchable) [size=4K]
    I/O ports at 1820 [size=32]
    Capabilities: <access denied>
    Kernel driver in use: e1000e
    Kernel modules: e1000e

00:1a.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2
Enhanced Host Controller (rev 06) (prog-if 20 [EHCI])
    Subsystem: Lenovo Device 2163
    Flags: bus master, medium devsel, latency 0, IRQ 23
    Memory at f2828000 (32-bit, non-prefetchable) [size=1K]
    Capabilities: <access denied>
    Kernel driver in use: ehci_hcd

00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High
Definition Audio (rev 06)
    Subsystem: Lenovo Device 215e
    Flags: bus master, fast devsel, latency 0, IRQ 45
    Memory at f2620000 (64-bit, non-prefetchable) [size=16K]
    Capabilities: <access denied>
    Kernel driver in use: HDA Intel
    Kernel modules: snd-hda-intel

00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI
Express Root Port 1 (rev 06) (prog-if 00 [Normal decode])
    Flags: bus master, fast devsel, latency 0
    Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
    Capabilities: <access denied>
    Kernel driver in use: pcieport
    Kernel modules: shpchp

00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI
Express Root Port 2 (rev 06) (prog-if 00 [Normal decode])
    Flags: bus master, fast devsel, latency 0
    Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
    Memory behind bridge: f2400000-f24fffff
    Capabilities: <access denied>
    Kernel driver in use: pcieport
    Kernel modules: shpchp

00:1c.3 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI
Express Root Port 4 (rev 06) (prog-if 00 [Normal decode])
    Flags: bus master, fast devsel, latency 0
    Bus: primary=00, secondary=05, subordinate=0c, sec-latency=0
    I/O behind bridge: 00002000-00002fff
    Memory behind bridge: f0000000-f1ffffff
    Prefetchable memory behind bridge: 00000000f2900000-00000000f29fffff
    Capabilities: <access denied>
    Kernel driver in use: pcieport
    Kernel modules: shpchp

00:1c.4 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI
Express Root Port 5 (rev 06) (prog-if 00 [Normal decode])
    Flags: bus master, fast devsel, latency 0
    Bus: primary=00, secondary=0d, subordinate=0d, sec-latency=0
    Memory behind bridge: f2500000-f25fffff
    Capabilities: <access denied>
    Kernel driver in use: pcieport
    Kernel modules: shpchp

00:1d.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2
Enhanced Host Controller (rev 06) (prog-if 20 [EHCI])
    Subsystem: Lenovo Device 2163
    Flags: bus master, medium devsel, latency 0, IRQ 19
    Memory at f2828400 (32-bit, non-prefetchable) [size=1K]
    Capabilities: <access denied>
    Kernel driver in use: ehci_hcd

00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a6)
(prog-if 01 [Subtractive decode])
    Flags: bus master, fast devsel, latency 0
    Bus: primary=00, secondary=0e, subordinate=0e, sec-latency=0
    Capabilities: <access denied>

00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface
Controller (rev 06)
    Subsystem: Lenovo Device 2166
    Flags: bus master, medium devsel, latency 0
    Capabilities: <access denied>
    Kernel modules: iTCO_wdt

00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 6
port SATA AHCI Controller (rev 06) (prog-if 01 [AHCI 1.0])
    Subsystem: Lenovo Device 2168
    Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 42
    I/O ports at 1860 [size=8]
    I/O ports at 1814 [size=4]
    I/O ports at 1818 [size=8]
    I/O ports at 1810 [size=4]
    I/O ports at 1840 [size=32]
    Memory at f2827000 (32-bit, non-prefetchable) [size=2K]
    Capabilities: <access denied>
    Kernel driver in use: ahci
    Kernel modules: ahci

00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus
Controller (rev 06)
    Subsystem: Lenovo Device 2167
    Flags: medium devsel, IRQ 11
    Memory at f2828800 (64-bit, non-prefetchable) [size=256]
    I/O ports at 1880 [size=32]
    Kernel modules: i2c-i801

00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series
Chipset Thermal Subsystem (rev 06)
    Subsystem: Lenovo Device 2190
    Flags: fast devsel, IRQ 19
    Memory at f2626000 (64-bit, non-prefetchable) [size=4K]
    Capabilities: <access denied>
    Kernel driver in use: intel ips
    Kernel modules: intel_ips

03:00.0 Network controller: Intel Corporation Centrino Advanced-N 6200 (rev
35)
    Subsystem: Intel Corporation Centrino Advanced-N 6200 2x2 AGN
    Flags: bus master, fast devsel, latency 0, IRQ 44
    Memory at f2400000 (64-bit, non-prefetchable) [size=8K]
    Capabilities: <access denied>
    Kernel driver in use: iwlagn
    Kernel modules: iwlagn

0d:00.0 SD Host controller: Ricoh Co Ltd MMC/SD Host Controller (rev 01)
    Subsystem: Lenovo Device 2133
    Flags: bus master, fast devsel, latency 0, IRQ 16
    Memory at f2500000 (32-bit, non-prefetchable) [size=256]
    Capabilities: <access denied>
    Kernel driver in use: sdhci-pci
    Kernel modules: sdhci-pci

0d:00.1 System peripheral: Ricoh Co Ltd Memory Stick Host Controller (rev
01)
    Subsystem: Lenovo Device 2134
    Flags: bus master, fast devsel, latency 0, IRQ 11
    Memory at f2500400 (32-bit, non-prefetchable) [size=256]
    Capabilities: <access denied>

0d:00.3 FireWire (IEEE 1394): Ricoh Co Ltd FireWire Host Controller (rev 01)
(prog-if 10 [OHCI])
    Subsystem: Lenovo Device 2136
    Flags: bus master, fast devsel, latency 0, IRQ 41
    Memory at f2500800 (32-bit, non-prefetchable) [size=2K]
    Capabilities: <access denied>
    Kernel driver in use: firewire_ohci
    Kernel modules: firewire-ohci

ff:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture
Generic Non-core Registers (rev 02)
    Subsystem: Lenovo Device 2196
    Flags: bus master, fast devsel, latency 0

ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture
System Address Decoder (rev 02)
    Subsystem: Lenovo Device 2196
    Flags: bus master, fast devsel, latency 0

ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02)
    Subsystem: Lenovo Device 2196
    Flags: bus master, fast devsel, latency 0

ff:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev
02)
    Subsystem: Lenovo Device 2196
    Flags: bus master, fast devsel, latency 0

ff:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 02)
    Subsystem: Lenovo Device 2196
    Flags: bus master, fast devsel, latency 0

ff:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 02)
    Subsystem: Lenovo Device 2196
    Flags: bus master, fast devsel, latency 0

Regards,
Dennis

On Tue, Aug 9, 2011 at 9:46 PM, Brendan Donegan <
<email address hidden>> wrote:

> Your question #167419 on Ubuntu-Certification changed:
> https://answers.launchpad.net/ubuntu-certification/+question/167419
>
> Status: Open => Needs information
>
> Brendan Donegan requested more information:
> Hi Dennis,
>
> Thanks for letting us know this. We didn't encounter such a problem in
> testing, so it would be helpful if you could run 'lspci -v' from the
> terminal and paste the output here so we can get an idea of which
> configuration you're using. This may make the difference.
>
> BTW, if your caps lock LED is flashing that probably means a kernel
> panic has occurred during resume.
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu-certification/+question/167419
>
> You received this question notification because you asked the question.
>

It does appear your WiFi chip is slightly different - the T410 we tested had an Intel Ultimate N 6300 chip whereas yours is Advanced N 6200. I can't be sure this is where the different lies and it seems in most other respects your model is identical to the one we tested. I'll double check that we didn't experience any suspend/resume problems with this system and let you know.

Brendan, this appears to be something software related ( settings maybe ) as a fresh installation fixed the problem. I can suspend and resume without a problem now. I'll just have to install software and make changes incrementally to see if I can isolate the problem.

Found the problem. It was VirtualBox. Every time. Reproducible 100%. Tried both the OSE one ( 4.0.4-dfsg-1ubuntu4.1 ) from Ubuntu software center and Virtualbox-4.1_4.1.0-73009-Ubuntu-Natty from virtualbox.org. I don't have to be running it, just have to have it installed and the Ubuntu ( host ) will freeze on suspend and won't wake up required a hard reset.

Hi Dennis,

Well thanks for investigating! I can say right now we do not test suspend/resume with VirtualBox installed, but knowing that it can cause problems is food for thought.

Thanks!