Feedback on the Lenovo Thinkpad L412

Asked by HC Haase

hello
as stated on this site, lenovo should have an ubuntu image configured for the l412. this should be available on contact of the manufacture (lenovo). So I contacted lenovo by phone and got the message that only windows is supported and they knew nothing about this ubuntu image.

and here is the later mail.

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Thank you for contacting Lenovo.

We apologize as we do not support Ubuntu. We only support windows. The given link is also from Ubuntu. Probably they are confirming that Ubuntu will be compatible for Lenovo L412 however we do not suggest it. I would request you to contact Ubuntu to get more information about the same.

If you have further questions or concerns, reply back to <email address hidden>. You can also contact us at 866-42-THINK (84465) option number 2, or via live chat at
http://shop.lenovo.com/ISS_Static/WW/AG/portals/chat/lenovo_chat.html and a customer service specialist will assist you.

Once again, thank you for contacting Lenovo.

Sincerely,

Deboshree Mukherjee

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dose someone in the ubuntu licence project have a source/contact in lonovo. since they are denying any knowledge of ubuntu.

thanks

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Ubuntu-Certification Edit question
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Revision history for this message
Brendan Donegan (brendan-donegan) said :
#1

The site currently states:

"The system is available in some regions with a special image of Ubuntu pre-installed by the manufacturer. It takes advantage of the hardware features for this system and may include additional software. You should check when buying the system whether this is an option."

It does not say that the image is available from Lenovo.

Revision history for this message
Ara Pulido (ara) said :
#2

This system is fully certified with stock Ubuntu 11.04, so you can use this system installing the image available at:
http://releases.ubuntu.com/11.04/ubuntu-11.04-desktop-i386.iso

Revision history for this message
Brendan Donegan (brendan-donegan) said :
#3

Regardless of that, the L412 is Certified for Ubuntu 11.04, so you're welcome to try installing that (you can use the image available from www.ubuntu.com/download and don't need to get a special one from Lenovo)

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