System76

machine shuts down without warning

Asked by storkk

I recently received my laptop with Feisty Fawn, and performed the upgrade to Gutsy Gibbon. However, there was a problem, and I needed to do a Restore. I performed all the steps, and seemed to have a working system with Gibbon. But now it powers off with no warning, with both battery in as well as AC adapter plugged in. This is not a disciplined shutdown, rather it just goes dead. This has happened 9 or 10 times now, and I'm beginning to worry about it affecting my hard drive

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Thomas Aaron (tom-system76) said : 		#1

Hello.

Normally, I would address this question here, but I'm going to ask you to email support(at)system76(dot)com.
The reason is that I need your order number and/or name to look up your model/configuration and better serve you. I don't want for your name/order number to be posted here, as your privacy is important to us.

Best,
Tom

----- Original Message -----
From: "storkk" <email address hidden>
To: <email address hidden>
Sent: Tuesday, October 30, 2007 10:38:51 AM (GMT-0700) America/Denver
Subject: [Question #16620]: machine shuts down without warning

New question #16620 on System76:
https://answers.launchpad.net/system76/+question/16620

I recently received my laptop with Feisty Fawn, and performed the upgrade to Gutsy Gibbon. However, there was a problem, and I needed to do a Restore. I performed all the steps, and seemed to have a working system with Gibbon. But now it powers off with no warning, with both battery in as well as AC adapter plugged in. This is not a disciplined shutdown, rather it just goes dead. This has happened 9 or 10 times now, and I'm beginning to worry about it affecting my hard drive

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