Random Freeze ups on Gazelle

Asked by akameswaran on 2007-09-16

The gazelle laptop I have randomly freezes up. But it is quite frequent. It seems to only happen when the screen goes blank. I've just disabled the screensaver, trying to test out if it's the display powering down, or the screensaver that's causing it.

The machine, doesn't actually freeze... it becomes very very very slow. While trying to debug, I tried ctrl-alt f1, and got the console after about 15 minutes. I managed to type in a user name after about 10 minutes, and then gave up on actually trying to login after another 20 minutes.

This happens multiple times a day. Approximately every 5 times the screen blanks.

The only thing I found in syslog is a lot of errors on /dev/hdb (ide cdrom) And I have noticed poor startup performance if there is a cd in the drive. Poor performance of boot AFTER it has decided to boot from HD, not a delay due to checking if CD is bootable. It's hard to say if this is actually related to the freezes or just due to the fact, I've been using the cd drive a lot and so it's coincidental.

Another thing I noticed. It became a nearly everytime the screensaver/power saving kicks in event after an ubuntu update. Re-installing system76 drivers moved it back to it's much more intermittent "schedule."

Question information

Language:
English Edit question
Status:
Answered
For:
System76 Edit question
Assignee:
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Last query:
2007-09-17
Last reply:
2007-09-17
Thomas Aaron (tom-system76) said : #1

Hello.

Please send me either your order number or your name. There is a fix for the freezing, but I need to
verify which machine you have, as there have been a number of different Gazelles.

Best,
Tom

----- Original Message -----
From: "akameswaran" <email address hidden>
To: <email address hidden>
Sent: Sunday, September 16, 2007 4:56:57 PM (GMT-0700) America/Denver
Subject: [Question #13509]: Random Freeze ups on Gazelle

New question #13509 on System76:
https://answers.launchpad.net/system76/+question/13509

The gazelle laptop I have randomly freezes up. But it is quite frequent. It seems to only happen when the screen goes blank. I've just disabled the screensaver, trying to test out if it's the display powering down, or the screensaver that's causing it.

The machine, doesn't actually freeze... it becomes very very very slow. While trying to debug, I tried ctrl-alt f1, and got the console after about 15 minutes. I managed to type in a user name after about 10 minutes, and then gave up on actually trying to login after another 20 minutes.

This happens multiple times a day. Approximately every 5 times the screen blanks.

The only thing I found in syslog is a lot of errors on /dev/hdb (ide cdrom) And I have noticed poor startup performance if there is a cd in the drive. Poor performance of boot AFTER it has decided to boot from HD, not a delay due to checking if CD is bootable. It's hard to say if this is actually related to the freezes or just due to the fact, I've been using the cd drive a lot and so it's coincidental.

Another thing I noticed. It became a nearly everytime the screensaver/power saving kicks in event after an ubuntu update. Re-installing system76 drivers moved it back to it's much more intermittent "schedule."

--
You received this question notification because you are a member of
System76 Bugs, which is an answer contact for System76.

Thomas Aaron (tom-system76) said : #2

Hi, when I sent that last note, it didn't dawn on me that your name and order number would be visible to
others. Sorry about that.

Make sure there is no CD in the drive and then go to the System 76 driver. System > Admin > System 76 driver.
It will tell you the model number of the computer. That should suffice.

Best,
Tom

----- Original Message -----
From: "Thomas Aaron" <email address hidden>
To: <email address hidden>
Sent: Monday, September 17, 2007 12:00:13 PM (GMT-0700) America/Denver
Subject: Re: [Question #13509]: Random Freeze ups on Gazelle

Question #13509 on System76 changed:
https://answers.launchpad.net/system76/+question/13509

    Status: Open => Answered

Thomas Aaron proposed the following answer:
Hello.

Please send me either your order number or your name. There is a fix for the freezing, but I need to
verify which machine you have, as there have been a number of different Gazelles.

Best,
Tom

----- Original Message -----
From: "akameswaran" <email address hidden>
To: <email address hidden>
Sent: Sunday, September 16, 2007 4:56:57 PM (GMT-0700) America/Denver
Subject: [Question #13509]: Random Freeze ups on Gazelle

New question #13509 on System76:
https://answers.launchpad.net/system76/+question/13509

The gazelle laptop I have randomly freezes up. But it is quite
frequent. It seems to only happen when the screen goes blank. I've
just disabled the screensaver, trying to test out if it's the display
powering down, or the screensaver that's causing it.

The machine, doesn't actually freeze... it becomes very very very slow.
While trying to debug, I tried ctrl-alt f1, and got the console after
about 15 minutes. I managed to type in a user name after about 10
minutes, and then gave up on actually trying to login after another 20
minutes.

This happens multiple times a day. Approximately every 5 times the
screen blanks.

The only thing I found in syslog is a lot of errors on /dev/hdb (ide
cdrom) And I have noticed poor startup performance if there is a cd in
the drive. Poor performance of boot AFTER it has decided to boot from
HD, not a delay due to checking if CD is bootable. It's hard to say if
this is actually related to the freezes or just due to the fact, I've
been using the cd drive a lot and so it's coincidental.

Another thing I noticed. It became a nearly everytime the
screensaver/power saving kicks in event after an ubuntu update. Re-
installing system76 drivers moved it back to it's much more intermittent
"schedule."

--
You received this question notification because you are a member of
System76 Bugs, which is an answer contact for System76.

You received this question notification because you are a member of
System76 Bugs, which is an answer contact for System76.

akameswaran (akameswaran) said : #3

Thanks for getting back to me so quickly.

Here is the information from the driver utility:

System Name: Gazelle Value
System Model: gazv4
Processor: Intel Celeron M CPU 410@1.46 GHz
Memory 507596
Hard Drive 58 GB

akameswaran (akameswaran) said : #4

for the future, is the gazv4 a good way to identify my system when on the boards?

Thomas Aaron (tom-system76) said : #5

Yes, GazV4 is the best way to identify your machine.

Give the instructions on this bug report a try:
https://bugs.launchpad.net/system76/+bug/117441

Begin near the bottom with the post labeled:
Thomas Aaron wrote on 2007-08-13: (permalink)
I realize it was meant originally for the Darter, but it works on the Gazelle too.

Best,
Tom

----- Original Message -----
From: "akameswaran" <email address hidden>
To: <email address hidden>
Sent: Monday, September 17, 2007 1:05:00 PM (GMT-0700) America/Denver
Subject: Re: [Question #13509]: Random Freeze ups on Gazelle

Question #13509 on System76 changed:
https://answers.launchpad.net/system76/+question/13509

akameswaran gave more information on the question:
for the future, is the gazv4 a good way to identify my system when on
the boards?

--
You received this question notification because you are a member of
System76 Bugs, which is an answer contact for System76.

akameswaran (akameswaran) said : #6

thanks for the tip... are we sure this if for the gazelle? And it's not going to be easy to locate two thumb drives, my only large one is running my slugs OS, and would be a pain to have to wipe out. The other one I have is old, and is starting to write funny, not exactly something I would want to trust for this. I do have a DOS bootable CD. or would the fact I'm trying to patch the dvd drive be a problem?

Thomas Aaron (tom-system76) said : #7

You could boot from a cd if it has freedos on it. Then you would need to navigate to the USB drive with the flash utility and firmware update.

----- Original Message -----
From: "akameswaran" <email address hidden>
To: <email address hidden>
Sent: Monday, September 17, 2007 3:13:30 PM (GMT-0700) America/Denver
Subject: Re: [Question #13509]: Random Freeze ups on Gazelle

Question #13509 on System76 changed:
https://answers.launchpad.net/system76/+question/13509

    Status: Answered => Open

akameswaran is still having a problem:
thanks for the tip... are we sure this if for the gazelle? And it's not
going to be easy to locate two thumb drives, my only large one is
running my slugs OS, and would be a pain to have to wipe out. The other
one I have is old, and is starting to write funny, not exactly something
I would want to trust for this. I do have a DOS bootable CD. or would
the fact I'm trying to patch the dvd drive be a problem?

--
You received this question notification because you are a member of
System76 Bugs, which is an answer contact for System76.

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