OpenStack Object Storage (swift)

Update failed 503 service error - read all posts here and troubleshooting guide

Asked by Jean-Benoit Lesage

EDIT: This issue is now resolved. The guide had a missing line for the proxy-server conf to allow the auth server to connect. It was added and now everything was working. Config:

[filter:auth]
use = egg:swift#auth
ssl = true
ip = *authserveriphere*

I'm attempting to follow the guide located here: http://swift.openstack.org/howto_installmultinode.html

To install a multi-node setup. 5 storage nodes(zg1-5) 1 proxy server(proxy) and 1 auth server(auth). I followed the guide to the section that instructs you to create swift admin account.

When I issue the following command(s), I receive "Update failed: 503 Service Unavailable"
sudo -u swift swift-auth-add-user -K *redacted* -a system root testpass
swift-auth-add-user -K *redacted* -a system root testpass

and a number of variations of that command

Notes:
-Confirmed that all files/folders belong to swift user(including auth.db)
-Read the posts here and the troubleshooting document in the wiki.
-The internal IPs of the servers are: 192.168.143.47 (proxy) and 192.168.162.246 (auth)

Here is my auth-server.conf:
[DEFAULT]
cert_file = /etc/swift/cert.crt
key_file = /etc/swift/cert.key
user = swift

[pipeline:main]
pipeline = auth-server

[app:auth-server]
use = egg:swift#auth
default_cluster_url = https://192.168.143.47:8080/v1
# Highly recommended to change this key to something else!
super_admin_key = *redacted*
log_level = DEBUG

proxy-server.conf:
[DEFAULT]
cert_file = /etc/swift/cert.crt
key_file = /etc/swift/cert.key
bind_port = 8080
workers = 8
user = swift

[pipeline:main]
pipeline = healthcheck cache auth proxy-server

[app:proxy-server]
use = egg:swift#proxy
allow_account_management = true
log_level = DEBUG

[filter:auth]
use = egg:swift#auth
ssl = true

[filter:healthcheck]
use = egg:swift#healthcheck

[filter:cache]
use = egg:swift#memcache
memcache_servers = 192.168.143.47:11211

I'm at a genuine loss for what to do, after spending a great deal of time soliciting help in #openstack. Thanks!

Question information

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OpenStack Object Storage (swift) Edit question
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Revision history for this message
John Dickinson (notmyname) said : 		#1

This issue is now resolved. The guide had a missing line for the proxy-server conf to allow the auth server to connect. It was added and now everything was working. Config:

[filter:auth]
use = egg:swift#auth
ssl = true
ip = *authserveriphere*

Revision history for this message
Jordan Rinke (jordanrinke) said : 		#2

Nice find. I will file a bug against the documentation.

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of John Dickinson
Sent: Monday, January 10, 2011 1:06 PM
To: <email address hidden>
Subject: Re: [Question #140818]: Update failed 503 service error - read all posts here and troubleshooting guide

Question #140818 on OpenStack Object Storage (swift) changed:
https://answers.launchpad.net/swift/+question/140818

    Status: Open => Answered

John Dickinson proposed the following answer:
This issue is now resolved. The guide had a missing line for the proxy- server conf to allow the auth server to connect. It was added and now everything was working. Config:

[filter:auth]
use = egg:swift#auth
ssl = true
ip = *authserveriphere*

--
You received this question notification because you are an answer contact for OpenStack Object Storage (swift).

Revision history for this message
John Dickinson (notmyname) said : 		#3

bug 700894 is already linked

Revision history for this message
Jordan Rinke (jordanrinke) said : 		#4

Or more exact, add a note to the fix the doc to the existing bug :-D

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of John Dickinson
Sent: Monday, January 10, 2011 1:06 PM
To: <email address hidden>
Subject: Re: [Question #140818]: Update failed 503 service error - read all posts here and troubleshooting guide

Question #140818 on OpenStack Object Storage (swift) changed:
https://answers.launchpad.net/swift/+question/140818

    Status: Open => Answered

John Dickinson proposed the following answer:
This issue is now resolved. The guide had a missing line for the proxy- server conf to allow the auth server to connect. It was added and now everything was working. Config:

[filter:auth]
use = egg:swift#auth
ssl = true
ip = *authserveriphere*

--
You received this question notification because you are an answer contact for OpenStack Object Storage (swift).

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