Can not update my star catalogs

Asked by Shavarsh on 2017-03-21

My system is windows 8.1. After updating my stellarium to 0.15.2, I tried to update the star catalogs but the application refused to do it stating that network access is disabled. I checked and made sure that stelarium was given permission to access internet in the windows firewall even though previously I did not have an issue with access to internet for stellarium. Even with permissions for stellarium to get access through to internet, it shows "network access disable". Antivirus application is not active and does not preclude access to this application either.
Could you tell me what to do?
Thank you.

Question information

Language:
English Edit question
Status:
Open
For:
Stellarium Edit question
Assignee:
No assignee Edit question
Last query:
2017-03-25
Last reply:
2017-03-25
Shavarsh (shavarshk) said : #1

Today I attempted to initiate a download from a WiFi access point at the
work place. The download of the star catalogs now went on successfully.

Yesterday when I was doing the same via 3g usb modem from home, the
problem never resolved. This may potentially still be a problem with
access to internet from different types of internet devices. No other
application experienced problems with access to internet. No
restrictions existed for Stellarium in the firewall where I checked all
settings. As I had said, Stellarium could not access internet even with
firewall shut down. No anti spyware or antivirus was active in the
background services.

On 21-Mar-17 22:22, gzotti wrote:
> Your question #579099 on Stellarium changed:
> https://answers.launchpad.net/stellarium/+question/579099
>
> Linked to bug: #1674756
> https://bugs.launchpad.net/bugs/1674756
> "Network access problem"
>

Shavarsh (shavarshk) said : #2

I would like to make one more note on the star catalogs download.
Yesterday I attempted to download with the settings of the current
location information set to Yerevan, Armenia. The attempts were not
successfully. Today when the download went on successfully, the location
was set to Paris , France.

On 22-Mar-17 09:23, Shavarsh wrote:
> Your question #579099 on Stellarium changed:
> https://answers.launchpad.net/stellarium/+question/579099
>
> You gave more information on the question:
> Today I attempted to initiate a download from a WiFi access point at the
> work place. The download of the star catalogs now went on successfully.
>
> Yesterday when I was doing the same via 3g usb modem from home, the
> problem never resolved. This may potentially still be a problem with
> access to internet from different types of internet devices. No other
> application experienced problems with access to internet. No
> restrictions existed for Stellarium in the firewall where I checked all
> settings. As I had said, Stellarium could not access internet even with
> firewall shut down. No anti spyware or antivirus was active in the
> background services.
>
>
> On 21-Mar-17 22:22, gzotti wrote:
>> Your question #579099 on Stellarium changed:
>> https://answers.launchpad.net/stellarium/+question/579099
>>
>> Linked to bug: #1674756
>> https://bugs.launchpad.net/bugs/1674756
>> "Network access problem"
>>

Alexander Wolf (alexwolf) said : #3

Changing location shouldn't related to the network accessibility.

> As I had said, Stellarium could not access internet even with firewall shut down.

Are you tried run Stellarium after shutdown of firewall?

Shavarsh (shavarshk) said : #4

Yes. I did both with and without functioning of Stellarium.

On 25-Mar-17 10:53 AM, Alexander Wolf wrote:
> Your question #579099 on Stellarium changed:
> https://answers.launchpad.net/stellarium/+question/579099
>
> Status: Open => Answered
>
> Alexander Wolf proposed the following answer:
> Changing location shouldn't related to the network accessibility.
>
>> As I had said, Stellarium could not access internet even with firewall
> shut down.
>
> Are you tried run Stellarium after shutdown of firewall?
>

Shavarsh (shavarshk) said : #5

No. I do not have a problem any more. As I said the next day, the
program was able to download the star catalogues via a wi-fi connection
elsewhere. The problems described earlier persisted throughout one day
with all settings tested.

On 25-Mar-17 10:58 AM, Shavarsh wrote:
> Your question #579099 on Stellarium changed:
> https://answers.launchpad.net/stellarium/+question/579099
>
> Status: Answered => Open
>
> You are still having a problem:
> Yes. I did both with and without functioning of Stellarium.
>
>
> On 25-Mar-17 10:53 AM, Alexander Wolf wrote:
>> Your question #579099 on Stellarium changed:
>> https://answers.launchpad.net/stellarium/+question/579099
>>
>> Status: Open => Answered
>>
>> Alexander Wolf proposed the following answer:
>> Changing location shouldn't related to the network accessibility.
>>
>>> As I had said, Stellarium could not access internet even with firewall
>> shut down.
>>
>> Are you tried run Stellarium after shutdown of firewall?
>>

Alexander Wolf (alexwolf) said : #6

So, the question is solved and bug report should be mark "Invalid"?

Shavarsh (shavarshk) said : #7

I am not sure myself. There was clearly a problem at that time. Was it
due to a connection type (while internet was stable with regards to all
other applications) or due to a bug? It remained undecided.

Please, see what is appropriate to choose. If others did not report a
similar problem. You may consider it closed.

On 25-Mar-17 11:23 AM, Alexander Wolf wrote:
> Your question #579099 on Stellarium changed:
> https://answers.launchpad.net/stellarium/+question/579099
>
> Status: Open => Answered
>
> Alexander Wolf proposed the following answer:
> So, the question is solved and bug report should be mark "Invalid"?
>

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