I can not get Stellarium to start Windows 7

Asked by XXXXXXXXXXXXXXXX on 2012-03-04

2012-03-04T15:26:41
Windows 7
Compiled with GCC 4.4.0
Qt runtime version: 4.7.4
Qt compilation version: 4.7.4
Addressing mode: 32-bit
Total memory: 4085 MB (unreliable)
Total virtual memory: 2047 MB (unreliable)
Physical memory in use: 78%
Processor speed: 3000 MHz
Processor name: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz
Processor speed: 3000 MHz
Processor name: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz
C:\Program Files (x86)\Stellarium\stellarium.exe
 -------------------------------------------------------
[ This is Stellarium 0.11.1 - http://www.stellarium.org ]
[ Copyright (C) 2000-2011 Fabien Chereau et al ]
 -------------------------------------------------------
Writing log file to: "C:/Users/Linda/AppData/Roaming/Stellarium/log.txt"
File search paths:
  0 . "C:\Users\Linda\AppData\Roaming\Stellarium"
  1 . "."
Config file is: "C:\Users\Linda\AppData\Roaming\Stellarium/config.ini"

Question information

Language:
English Edit question
Status:
Solved
For:
Stellarium Edit question
Assignee:
No assignee Edit question
Solved by:
XXXXXXXXXXXXXXXX
Solved:
2012-03-06
Last query:
2012-03-06
Last reply:
2012-03-05

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: stellarium.exe
  Application Version: 0.0.0.0
  Application Timestamp: 4eb3ad3d
  Fault Module Name: ig4dev32.dll
  Fault Module Version: 8.14.10.1930
  Fault Module Timestamp: 4aba6fdd
  Exception Code: c0000005
  Exception Offset: 00004a6d
  OS Version: 6.1.7601.2.1.0.256.1
  Locale ID: 1033
  Additional Information 1: 0a9e
  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional Information 3: 0a9e
  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

gzotti (georg-zotti) said : #2

I think the crashed module is Intel's graphics driver. Maybe update this?

 I updated graphics driver although there was no change in version number .
Build 8.14.10.1930
Now it shows it is runing in the task manager, but all there is on the screen when it is running is a intermintent flashing half useless pointer , and the only way to regain control of the computer is to get to task manager with Ctl alt del and kill it .

Any Ideas ?

e2012-03-05T00:15:17
Windows 7
Compiled with GCC 4.4.0
Qt runtime version: 4.7.4
Qt compilation version: 4.7.4
Addressing mode: 32-bit
Total memory: 4085 MB (unreliable)
Total virtual memory: 2047 MB (unreliable)
Physical memory in use: 39%
Processor speed: 3000 MHz
Processor name: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz
Processor speed: 3000 MHz
Processor name: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz
C:\Program Files (x86)\Stellarium\stellarium.exe
 -------------------------------------------------------
[ This is Stellarium 0.11.1 - http://www.stellarium.org ]
[ Copyright (C) 2000-2011 Fabien Chereau et al ]
 -------------------------------------------------------
Writing log file to: "C:/Users/Linda/AppData/Roaming/Stellarium/log.txt"
File search paths:
  0 . "C:\Users\Linda\AppData\Roaming\Stellarium"
  1 . "."
Config file is: "C:\Users\Linda\AppData\Roaming\Stellarium/config.ini"
OpenGL supported version: "1.4.0 - Build 8.14.10.1930"
Qt GL paint engine is: "OpenGL"
Cache directory is: "C:\Users\Linda\AppData\Local\stellarium\stellarium\cache"
Sky language is "en"
Application language is "en"
Loading Solar System data ...
Loaded 65 / 65 planet orbits from "C:\Users\Linda\AppData\Roaming\Stellarium/data/ssystem.ini"
Loading star data ...
"Loading "./stars/default/stars_0_0v0_1.cat": 0_0v0_1; 5013"
"Loading "./stars/default/stars_1_0v0_1.cat": 1_0v0_1; 21999"
"Loading "./stars/default/stars_2_0v0_1.cat": 2_0v0_1; 151416"
"Loading "./stars/default/stars_3_1v0_0.cat": 3_1v0_0; 434064"
Finished loading star catalogue data, max_geodesic_level: 3
navigation/preset_sky_time is a double - treating as jday: 2.45151e+06
Loaded 10051 NGC records
Loading NGC name data ...
Loaded 222 / 222 NGC name records successfully
Loading star names from "./skycultures/western/star_names.fab"
Loaded 230 / 230 common star names
Loading star names from "./stars/default/name.fab"
Loaded 3215 / 4359 scientific star names
Loaded 88 / 88 constellation records successfully for culture "western"
Loaded 85 / 85 constellation art records successfully for culture "western"
Loaded 89 / 89 constellation names
Loading constellation boundary data ...
Loaded 782 constellation boundary segments
Creating GUI ...
Loaded plugin "Oculars" .
Ocular plugin - press Command-O to toggle eyepiece view mode. Press ALT-o for configuration.
Oculars::validateIniFile ocular.ini exists at: "C:\Users\Linda\AppData\Roaming\Stellarium/modules/Oculars/ocular.ini" . Checking version...
Oculars::validateIniFile found existing ini file version 2
Loaded plugin "Satellites" .
Satellites::getJsonFileVersion() version from file: "0.6.4"
Satellites::init using satellite.json file: "C:\Users\Linda\AppData\Roaming\Stellarium/modules/Satellites/satellites.json"
Loaded plugin "SolarSystemEditor" .
Using the ssystem.ini file that already exists in the user directory...
Loaded plugin "TimeZoneConfiguration" .
Unloaded plugin "TimeZoneConfiguration" .
Unloaded plugin "SolarSystemEditor" .
Unloaded plugin "Satellites" .
Unloaded plugin "Oculars" .
Downloaded 0 files (0 kbytes) in a session of 17.644 sec (average of 0 kB/s + 0 files from cache (0 kB)).

gzotti (georg-zotti) said : #4

Have you downloaded the new driver package directly from Intel or just from Windows update? Try to find the latest package for your hardware from Intel, usually from 2011. I don't see your graphics engine name, but the log file indicates your graphics card only supports OpenGL1.4. This should still be enough, but you should also use the "no OpenGL2" option. Can you run some graphics-heavy games on your PC? Or try to run http://www.ozone3d.net/gpu_caps_viewer/
I tried yesterday, Stellarium runs even on a vintage 2002-Pentium III with Intel 430M (OpenGL1.3!).

The "no OpenGL2" option works the same.
Just intermintent flashing half useless pointer.

The driver package for the G33/G31 Chipset was directly from Intel
and according to there driver checker software is up to date.

GPU CAPS VIEWER
Shows
GPU 1: Intel GMA 3100
Shader Cores 0vp / 4pp
Mem 256MB
Intel Video BIOS
Device 8086 - 29C2
Driver 8.15.10.1930 (9-23-2009) - GL:ig4icd64.dll
OpenGL 1.4 (Intel Bear Lake B with 56 ext.)

Here are some more results from another benchmark test.

The OpenGL Geometry Benchmark
Made by F. Brebion (<email address hidden>)
Comments, suggestions are welcome...
-System-------------------------------------------------------------------------------------
Vendor: GenuineIntel
Name: Pentium(R) III processor
Speed: 2980 Mhz
-OpenGL-------------------------------------------------------------------------------------
Vendor: Intel
Version: 1.4.0 - Build 8.14.10.1930
Renderer: Intel Bear Lake B
Extensions: GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_blend_color GL_EXT_abgr
            GL_EXT_texture3D GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array
            GL_EXT_cull_vertex GL_SGIS_texture_edge_clamp GL_SGIS_generate_mipmap
            GL_EXT_draw_range_elements GL_SGIS_texture_lod GL_EXT_rescale_normal
            GL_EXT_packed_pixels GL_EXT_separate_specular_color GL_ARB_multitexture
            GL_EXT_texture_env_combine GL_EXT_bgra GL_EXT_blend_func_separate GL_EXT_secondary_color
            GL_EXT_fog_coord GL_EXT_texture_env_add GL_ARB_texture_cube_map GL_ARB_transpose_matrix
            GL_ARB_texture_env_add GL_IBM_texture_mirrored_repeat GL_EXT_multi_draw_arrays
            GL_NV_blend_square GL_ARB_texture_compression GL_3DFX_texture_compression_FXT1
            GL_EXT_texture_filter_anisotropic GL_ARB_texture_border_clamp GL_ARB_point_parameters
            GL_ARB_texture_env_combine GL_ARB_texture_env_dot3 GL_ARB_texture_env_crossbar
            GL_EXT_texture_compression_s3tc GL_ARB_shadow GL_ARB_window_pos GL_EXT_shadow_funcs
            GL_EXT_stencil_wrap GL_ARB_vertex_program GL_ARB_fragment_program GL_EXT_stencil_two_side
            GL_ARB_vertex_buffer_object GL_EXT_texture_lod_bias GL_NV_texgen_reflection
            GL_ARB_depth_texture GL_WIN_swap_hint
--------------------------------------------------------------------------------------------
          Immediate mode (H 0 F L I): 9.21 FPS, 7.07 MTS, 768k Tris (T1/288)
          Immediate mode (L 0 F L I): 156.18 FPS, 6.97 MTS, 44k Tris (T0/288)
          Immediate mode (L 0 I L I): 154.67 FPS, 6.91 MTS, 44k Tris (T4/288)
          Immediate mode (H 0 I L I): 5.94 FPS, 4.56 MTS, 768k Tris (T5/288)
          Immediate mode (H 3 F L I): 4.84 FPS, 3.72 MTS, 768k Tris (T3/288)
          Immediate mode (L 3 I L I): 82.97 FPS, 3.70 MTS, 44k Tris (T6/288)
          Immediate mode (L 3 F L I): 78.18 FPS, 3.49 MTS, 44k Tris (T2/288)
--------------------------------------------------------------------------------------------

gzotti (georg-zotti) said : #7

The driver versions in your last 2 messages are not the same. But I see 8.15.10.1930 (9-23-2009) as indeed latest version from Intel.
Has Stellarium ever worked in previous versions on your PC? Any other OpenGL applications?
Maybe you can play with the driver settings? I cannot help on details, unfortunately.
If you can, you may want to add a cheap dedicated graphics card (NVidia or AMD) to your PC?

Here is a link to the Open GL setings on the video driver.
http://www.intel.com/support/graphics/sb/CS-030506.htm

 It is set to the default settings

gzotti (georg-zotti) said : #9

Yes, I know the Intel panel from my netbook (GMA3150, OpenGL1.4), where it just works without real problems. What about older Stellarium versions? Other OpenGL programs? As far as I know, hardware requirements have not changed in the last versions, so I would expect trouble as well. Always try the "no OpenGL2" version. I am afraid I cannot help further than with my previous answer, sorry.

I noticed that when you go into the Device Manager
It shows 8.15.10.1930 (9-23-2009)
Then when you go to driver details an look at any of the .dll files they are listed as 8.14.10.1930 just like the Version on the tests
I had tryed it several years ago on another computer and was impressed.
Now on this Intel E8400 Dual Core which has had no problem with any other display issues ???

As far as OpenGL Games ,I dont do games so I am at a loss un less you can advise .

Any other OpenGL applications?
 This machine will run :

Adobe After Effects
Adobe Photoshop CS5.1
Adobe Premiere Pro
Celestia
Google Earth
Google SketchUp

gzotti (georg-zotti) said : #11

One last idea, I don't know if this might help.
Edit the "Stellarium (no OpenGL2)" link. Complete the Target line:

"C:\Program Files (x86)\Stellarium\stellarium.exe" -graphicssystem raster --safe-mode

(Note only one hyphen in the first switch.)

Then start with this link. Good luck!

I changed the target line to : "C:\Program Files (x86)\Stellarium\stellarium.exe" -graphicssystem raster --safe-mode

Still no luck
Then I looked at the last two words in the target line and tried Safe Mode
It works in Safe Mode .
Resolution is poor

I now cannot get Celestia and Google Earth to work .

I am going to lie down and dream of the 1960s and crystal radios when life was simple.

GEORG

I FIXED IT !!!!!!

Works Like A Charm !
It was the Intel G31 Chipset Driver
Went to Device Manager and Deleted the Display Adapter
Then reboot with no Display Adapter Stelarium works but like a slow dog
Then let Windows detect that there is no driver for the Display Adapter
Windows then Automaticly Installs
Driver version 8.15.10.1749
Driver Date 5/6/2009
Not The Latest But it Works , Stelarium,Celestia and Google Earth

Thanks for your help !!
You help me Keep Digging !!

gzotti (georg-zotti) said : #14

Ah, that's good to read. Actually, --safe-mode is the "no OpenGL2" mode, so this should have then worked before. Oh well, I keep rotating the prayer wheel, "update your drivers ..."

If all works, please set the question to "closed". Have fun with the software, but don't forget the real sky ;-)

The most up to date driver 8.15.10.1930 (9-23-2009) does not work.
The driver that windows picks 8.15.10.1749 (9-6-2009) does work.
So "update your drivers ..." should be roll back your drivers.
This would solve most of the problems that people are having with the G31 Chipset.

Thanks for your Help