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Error message: The package system is broken

Asked by Pat Hussain

When I try to install LibreOffice-base, there are "unmet dependencies." I am unable to uninstall it or effect a repair "because there is a problem with the software currently installed." I have no idea what to do next

The following packages have unmet dependencies:

libreoffice-base: Depends: libreoffice-base-core (= 1:4.2.6.3-0ubuntu1) but 1:4.2.6.3-0ubuntu1 is installed
                  Depends: libreoffice-base-drivers (= 1:4.2.6.3-0ubuntu1) but 1:4.2.6.3-0ubuntu1 is installed
                  Depends: libreoffice-core (= 1:4.2.6.3-0ubuntu1) but 1:4.2.4-0ubuntu2 is installed
libreoffice-base-core: Depends: libreoffice-core (= 1:4.2.6.3-0ubuntu1) but 1:4.2.4-0ubuntu2 is installed
libreoffice-math: Depends: libreoffice-core (= 1:4.2.6.3-0ubuntu1) but 1:4.2.4-0ubuntu2 is installed
libreoffice-writer: Depends: libreoffice-base-core (= 1:4.2.6.3-0ubuntu1) but 1:4.2.6.3-0ubuntu1 is installed
                    Depends: libreoffice-core (= 1:4.2.6.3-0ubuntu1) but 1:4.2.4-0ubuntu2 is installed

Attempting to load the package from archive:

installArchives() failed: (Reading database ...
(Reading database ... 5%
(Reading database ... 10%
(Reading database ... 15%
(Reading database ... 20%
(Reading database ... 25%
(Reading database ... 30%
(Reading database ... 35%
(Reading database ... 40%
(Reading database ... 45%
(Reading database ... 50%
(Reading database ... 55%
(Reading database ... 60%
(Reading database ... 65%
(Reading database ... 70%
(Reading database ... 75%
(Reading database ... 80%
(Reading database ... 85%
(Reading database ... 90%
(Reading database ... 95%
(Reading database ... 100%
(Reading database ... 470641 files and directories currently installed.)
Preparing to unpack .../libreoffice-core_1%3a4.2.6.3-0ubuntu1_i386.deb ...
Unpacking libreoffice-core (1:4.2.6.3-0ubuntu1) over (1:4.2.4-0ubuntu2) ...
dpkg-deb (subprocess): decompressing archive member: lzma error: compressed data is corrupt
dpkg-deb: error: subprocess <decompress> returned error exit status 2
dpkg: error processing archive /var/cache/apt/archives/libreoffice-core_1%3a4.2.6.3-0ubuntu1_i386.deb (--unpack):
 cannot copy extracted data for './usr/lib/libreoffice/program/libmergedlo.so' to '/usr/lib/libreoffice/program/libmergedlo.so.dpkg-new': unexpected end of file or stream
Processing triggers for desktop-file-utils (0.22-1ubuntu1) ...
Processing triggers for bamfdaemon (0.5.1+14.04.20140409-0ubuntu1) ...
Rebuilding /usr/share/applications/bamf-2.index...
Processing triggers for gnome-menus (3.10.1-0ubuntu2) ...
Processing triggers for mime-support (3.54ubuntu1) ...
Errors were encountered while processing:
 /var/cache/apt/archives/libreoffice-core_1%3a4.2.6.3-0ubuntu1_i386.deb
Error in function:
dpkg: dependency problems prevent configuration of libreoffice-math:
 libreoffice-math depends on libreoffice-core (= 1:4.2.6.3-0ubuntu1); however:
  Version of libreoffice-core on system is 1:4.2.4-0ubuntu2.

dpkg: error processing package libreoffice-math (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of libreoffice-writer:
 libreoffice-writer depends on libreoffice-core (= 1:4.2.6.3-0ubuntu1); however:
  Version of libreoffice-core on system is 1:4.2.4-0ubuntu2.

dpkg: error processing package libreoffice-writer (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of libreoffice-base-core:
 libreoffice-base-core depends on libreoffice-core (= 1:4.2.6.3-0ubuntu1); however:
  Version of libreoffice-core on system is 1:4.2.4-0ubuntu2.

dpkg: error processing package libreoffice-base-core (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of libreoffice-base:
 libreoffice-base depends on libreoffice-base-core (= 1:4.2.6.3-0ubuntu1); however:
  Package libreoffice-base-core is not configured yet.
 libreoffice-base depends on libreoffice-core (= 1:4.2.6.3-0ubuntu1); however:
  Version of libreoffice-core on system is 1:4.2.4-0ubuntu2.

dpkg: error processing package libreoffice-base (--configure):
 dependency problems - leaving unconfigured

Question information

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Solved by:
Pat Hussain
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Last reply:
Revision history for this message
zvacet (ivicakolic) said : 		#1

Try

sudo dpkg -- configure -a

or

sudo apt-get -f install

Revision history for this message
Pat Hussain (pathussain-t) said : 		#2

I have still not resolved the problem.
When I try sudo-get -f install:

hute@brat-desktop:~$ sudo apt-get -f install
[sudo] password for hute:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Correcting dependencies... Done
The following packages were automatically installed and are no longer required:
  fonts-dejavu fonts-gfs-neohellenic fonts-sil-gentium fonts-sil-gentium-basic
  libcdr-0.0-0 libhsqldb1.8.0-java libmspub-0.0-0 liborcus-0.6-0
  libquvi-scripts libquvi7 libreoffice-avmedia-backend-gstreamer
  libreoffice-base-drivers libreoffice-sdbc-firebird libreoffice-sdbc-hsqldb
  libservlet3.0-java libvisio-0.0-0 linux-headers-3.13.0-24
  linux-headers-3.13.0-24-generic linux-headers-3.13.0-27
  linux-headers-3.13.0-27-generic linux-headers-3.13.0-29
  linux-headers-3.13.0-29-generic linux-headers-3.13.0-30
  linux-headers-3.13.0-30-generic linux-headers-3.13.0-32
  linux-headers-3.13.0-32-generic linux-headers-3.13.0-33
  linux-headers-3.13.0-33-generic linux-headers-3.13.0-34
  linux-headers-3.13.0-34-generic linux-image-3.11.0-19-generic
  linux-image-3.13.0-24-generic linux-image-3.13.0-27-generic
  linux-image-3.13.0-29-generic linux-image-3.13.0-30-generic
  linux-image-3.13.0-32-generic linux-image-3.13.0-33-generic
  linux-image-3.13.0-34-generic linux-image-extra-3.11.0-19-generic
  linux-image-extra-3.13.0-24-generic linux-image-extra-3.13.0-27-generic
  linux-image-extra-3.13.0-29-generic linux-image-extra-3.13.0-30-generic
  linux-image-extra-3.13.0-32-generic linux-image-extra-3.13.0-33-generic
  linux-image-extra-3.13.0-34-generic ocl-icd-libopencl1 python3-dirspec
Use 'apt-get autoremove' to remove them.
The following extra packages will be installed:
  libreoffice-core
The following packages will be upgraded:
  libreoffice-core
1 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
3 not fully installed or removed.
Need to get 0 B/26.7 MB of archives.
After this operation, 20.5 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
(Reading database ... 470737 files and directories currently installed.)
Preparing to unpack .../libreoffice-core_1%3a4.2.6.3-0ubuntu1_i386.deb ...
Unpacking libreoffice-core (1:4.2.6.3-0ubuntu1) over (1:4.2.4-0ubuntu2) ...
dpkg-deb (subprocess): decompressing archive member: lzma error: compressed data is corrupt
dpkg-deb: error: subprocess <decompress> returned error exit status 2
dpkg: error processing archive /var/cache/apt/archives/libreoffice-core_1%3a4.2.6.3-0ubuntu1_i386.deb (--unpack):
 cannot copy extracted data for './usr/lib/libreoffice/program/libmergedlo.so' to '/usr/lib/libreoffice/program/libmergedlo.so.dpkg-new': unexpected end of file or stream
Processing triggers for desktop-file-utils (0.22-1ubuntu1) ...
Processing triggers for bamfdaemon (0.5.1+14.04.20140409-0ubuntu1) ...
Rebuilding /usr/share/applications/bamf-2.index...
Processing triggers for gnome-menus (3.10.1-0ubuntu2) ...
Processing triggers for mime-support (3.54ubuntu1) ...
Errors were encountered while processing:
 /var/cache/apt/archives/libreoffice-core_1%3a4.2.6.3-0ubuntu1_i386.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
hute@brat-desktop:~$

Revision history for this message
Pat Hussain (pathussain-t) said : 		#3

Sorry. I should have sent these together.
I get a diffrent error when I try sudo dpkg-configure -a:

hute@brat-desktop:~$ sudo dpkg -- configure -a
[sudo] password for hute:
dpkg: error: need an action option

Type dpkg --help for help about installing and deinstalling packages [*];
Use 'apt' or 'aptitude' for user-friendly package management;
Type dpkg -Dhelp for a list of dpkg debug flag values;
Type dpkg --force-help for a list of forcing options;
Type dpkg-deb --help for help about manipulating *.deb files;

Options marked [*] produce a lot of output - pipe it through 'less' or 'more' !
hute@brat-desktop:~$

Revision history for this message
Pat Hussain (pathussain-t) said : 		#4

Earlier output suggested I run apt-get autoremove.
The results:

hute@brat-desktop:~$ sudo apt-get autoremove
[sudo] password for hute:
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run 'apt-get -f install' to correct these.
The following packages have unmet dependencies:
 libreoffice-base-core : Depends: libreoffice-core (= 1:4.2.6.3-0ubuntu1) but 1:4.2.4-0ubuntu2 is installed
 libreoffice-math : Depends: libreoffice-core (= 1:4.2.6.3-0ubuntu1) but 1:4.2.4-0ubuntu2 is installed
 libreoffice-writer : Depends: libreoffice-core (= 1:4.2.6.3-0ubuntu1) but 1:4.2.4-0ubuntu2 is installed
E: Unmet dependencies. Try using -f.
hute@brat-desktop:~$

Revision history for this message
zvacet (ivicakolic) said : 		#5

Probably I typed command wrong so here it is

sudo dpkg --configure -a

Revision history for this message
zvacet (ivicakolic) said : 		#6

Or run as message said: " Try using -f"

sudo apt-get -f install

Revision history for this message
Pat Hussain (pathussain-t) said : 		#8

Still no luck.
   Errors were encountered while processing:
 /var/cache/apt/archives/libreoffice-core_1%3a4.2.6.3-0ubuntu1_i386.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

Details:

hute@brat-desktop:~$ sudo apt-get -f install
[sudo] password for hute:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Correcting dependencies... Done
The following packages were automatically installed and are no longer required:
  fonts-dejavu fonts-gfs-neohellenic fonts-sil-gentium fonts-sil-gentium-basic
  libcdr-0.0-0 libhsqldb1.8.0-java libmspub-0.0-0 liborcus-0.6-0
  libquvi-scripts libquvi7 libreoffice-avmedia-backend-gstreamer
  libreoffice-base-drivers libreoffice-sdbc-firebird libreoffice-sdbc-hsqldb
  libservlet3.0-java libvisio-0.0-0 linux-headers-3.13.0-24
  linux-headers-3.13.0-24-generic linux-headers-3.13.0-27
  linux-headers-3.13.0-27-generic linux-headers-3.13.0-29
  linux-headers-3.13.0-29-generic linux-headers-3.13.0-30
  linux-headers-3.13.0-30-generic linux-headers-3.13.0-32
  linux-headers-3.13.0-32-generic linux-headers-3.13.0-33
  linux-headers-3.13.0-33-generic linux-headers-3.13.0-34
  linux-headers-3.13.0-34-generic linux-image-3.11.0-19-generic
  linux-image-3.13.0-24-generic linux-image-3.13.0-27-generic
  linux-image-3.13.0-29-generic linux-image-3.13.0-30-generic
  linux-image-3.13.0-32-generic linux-image-3.13.0-33-generic
  linux-image-3.13.0-34-generic linux-image-extra-3.11.0-19-generic
  linux-image-extra-3.13.0-24-generic linux-image-extra-3.13.0-27-generic
  linux-image-extra-3.13.0-29-generic linux-image-extra-3.13.0-30-generic
  linux-image-extra-3.13.0-32-generic linux-image-extra-3.13.0-33-generic
  linux-image-extra-3.13.0-34-generic ocl-icd-libopencl1 python3-dirspec
Use 'apt-get autoremove' to remove them.
The following extra packages will be installed:
  libreoffice-core
The following packages will be upgraded:
  libreoffice-core
1 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
3 not fully installed or removed.
Need to get 0 B/26.7 MB of archives.
After this operation, 20.5 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
(Reading database ... 470737 files and directories currently installed.)
Preparing to unpack .../libreoffice-core_1%3a4.2.6.3-0ubuntu1_i386.deb ...
Unpacking libreoffice-core (1:4.2.6.3-0ubuntu1) over (1:4.2.4-0ubuntu2) ...
dpkg-deb (subprocess): decompressing archive member: lzma error: compressed data is corrupt
dpkg-deb: error: subprocess <decompress> returned error exit status 2
dpkg: error processing archive /var/cache/apt/archives/libreoffice-core_1%3a4.2.6.3-0ubuntu1_i386.deb (--unpack):
 cannot copy extracted data for './usr/lib/libreoffice/program/libmergedlo.so' to '/usr/lib/libreoffice/program/libmergedlo.so.dpkg-new': unexpected end of file or stream
Processing triggers for desktop-file-utils (0.22-1ubuntu1) ...
Processing triggers for bamfdaemon (0.5.1+14.04.20140409-0ubuntu1) ...
Rebuilding /usr/share/applications/bamf-2.index...
Processing triggers for gnome-menus (3.10.1-0ubuntu2) ...
Processing triggers for mime-support (3.54ubuntu1) ...
Errors were encountered while processing:
 /var/cache/apt/archives/libreoffice-core_1%3a4.2.6.3-0ubuntu1_i386.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
hute@brat-desktop:~$

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #255172]: Error message: The package system is broken
> Date: Tue, 30 Sep 2014 22:34:58 +0000
>
> Your question #255172 on Ubuntu Software Center changed:
> https://answers.launchpad.net/software-center/+question/255172
>
> zvacet proposed the following answer:
> Or run as message said: " Try using -f"
>
> sudo apt-get -f install
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/software-center/+question/255172/+confirm?answer_id=5
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/software-center/+question/255172
>
> You received this question notification because you asked the question.

Revision history for this message
Pat Hussain (pathussain-t) said : 		#9

Thanks for your patience and help. I am still having problems installing/uninstalling Libre Office.
Current error message is:
Sub-process /user/bin/dpkg returned an error code (1)

This is the detail from my last attempt to correct the problem:
hute@brat-desktop:~$ sudo apt-get -f install
[sudo] password for hute:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Correcting dependencies... Done
The following packages were automatically installed and are no longer required:
  fonts-dejavu fonts-gfs-neohellenic fonts-sil-gentium fonts-sil-gentium-basic
  libcdr-0.0-0 libhsqldb1.8.0-java libmspub-0.0-0 liborcus-0.6-0
  libquvi-scripts libquvi7 libreoffice-avmedia-backend-gstreamer
  libreoffice-base-drivers libreoffice-sdbc-firebird libreoffice-sdbc-hsqldb
  libservlet3.0-java libvisio-0.0-0 linux-headers-3.13.0-24
  linux-headers-3.13.0-24-generic linux-headers-3.13.0-27
  linux-headers-3.13.0-27-generic linux-headers-3.13.0-29
  linux-headers-3.13.0-29-generic linux-headers-3.13.0-30
  linux-headers-3.13.0-30-generic linux-headers-3.13.0-32
  linux-headers-3.13.0-32-generic linux-headers-3.13.0-33
  linux-headers-3.13.0-33-generic linux-headers-3.13.0-34
  linux-headers-3.13.0-34-generic linux-image-3.11.0-19-generic
  linux-image-3.13.0-24-generic linux-image-3.13.0-27-generic
  linux-image-3.13.0-29-generic linux-image-3.13.0-30-generic
  linux-image-3.13.0-32-generic linux-image-3.13.0-33-generic
  linux-image-3.13.0-34-generic linux-image-extra-3.11.0-19-generic
  linux-image-extra-3.13.0-24-generic linux-image-extra-3.13.0-27-generic
  linux-image-extra-3.13.0-29-generic linux-image-extra-3.13.0-30-generic
  linux-image-extra-3.13.0-32-generic linux-image-extra-3.13.0-33-generic
  linux-image-extra-3.13.0-34-generic ocl-icd-libopencl1 python3-dirspec
Use 'apt-get autoremove' to remove them.
The following extra packages will be installed:
  libreoffice-core
The following packages will be upgraded:
  libreoffice-core
1 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
3 not fully installed or removed.
Need to get 0 B/26.7 MB of archives.
After this operation, 20.5 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
(Reading database ... 470737 files and directories currently installed.)
Preparing to unpack .../libreoffice-core_1%3a4.2.6.3-0ubuntu1_i386.deb ...
Unpacking libreoffice-core (1:4.2.6.3-0ubuntu1) over (1:4.2.4-0ubuntu2) ...
dpkg-deb (subprocess): decompressing archive member: lzma error: compressed data is corrupt
dpkg-deb: error: subprocess <decompress> returned error exit status 2
dpkg: error processing archive /var/cache/apt/archives/libreoffice-core_1%3a4.2.6.3-0ubuntu1_i386.deb (--unpack):
 cannot copy extracted data for './usr/lib/libreoffice/program/libmergedlo.so' to '/usr/lib/libreoffice/program/libmergedlo.so.dpkg-new': unexpected end of file or stream
Processing triggers for desktop-file-utils (0.22-1ubuntu1) ...
Processing triggers for bamfdaemon (0.5.1+14.04.20140409-0ubuntu1) ...
Rebuilding /usr/share/applications/bamf-2.index...
Processing triggers for gnome-menus (3.10.1-0ubuntu2) ...
Processing triggers for mime-support (3.54ubuntu1) ...
Errors were encountered while processing:
 /var/cache/apt/archives/libreoffice-core_1%3a4.2.6.3-0ubuntu1_i386.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
hute@brat-desktop:~$

Revision history for this message
Pat Hussain (pathussain-t) said : 		#10

I have tried removing and reinstalling Libre Office with no success. The, apt-get remove -f, worked.
the installation ended with this message:

Errors were encountered while processing:
 /var/cache/apt/archives/libreoffice-core_1%3a4.2.6.3-0ubuntu1_i386.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

Revision history for this message
Pat Hussain (pathussain-t) said : 		#11

I am using Unbuntu 14.04. But I found a posting for Unbuntu 13.10 that resolved the error message:
E: Sub-process /usr/bin/dpkg returned an error code (1)

I ran:
sudo apt-get remove install-info

Next to clear apt archives:
sudo apt-get clean

Then:
sudo apt-get update

The last step was:
sudo apt-get upgrade

If the last step doesn't work, try -f:
sudo apt-get upgrade -f.

Thanks for your help in resolving this problem!