Purchased software

Asked by Rúnar Freyr Þorsteinsson on 2012-06-19

I am not able to see purchased software after uninstallation or on fresh install. That feature surely should be there.

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Gary Lasker (gary-lasker) said : #1

Hello Rúnar, and thank you for your question. I'm sorry you are experiencing this problem. In fact, this sounds like the issue reported in bug 994632. There has been a fix released for this issue in updates to 12.04. Could you please upgrade to the latest versions of all Precise packages using Update Manager, and then retry your purchase? Hopefully this will take care of the issue for you.

If you continue to have trouble, please report back here.

I'll attach the bug for reference.

Gary Lasker (gary-lasker) said : #2

Also, please leave Software Center running for at least a minute or two and then recheck for for-purchase software as there is a background process that fetches the information for these items from the server.

Again, upgrading to Software Center version 5.2.2 should take care of this.

Thanks again!

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