Ubuntu Software Center

Are software subscriptions merged when two launchpad accounts are merged?

Asked by Matthias Schmidt

Hi,

I recently merged my two launchpad accounts. I had one to purchase software via the Software Center and one for launchpad stuff. I merged the two accounts using the merge option. Now, I'm now longer able to access my purchased software.

Any ideas how I can access my purchased software via the Software Center now?

Cheers,

Matthias

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Michael Nelson
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Best Michael Nelson (michael.nelson) said : 		#1

Hi Matthias,

Sorry that you've lost access to your purchases. I've linked a bug which shows the problem we need to fix, but may also help you to re-enable your access manually.

Ubuntu Software Center may be writing your access permissions (in /etc/sources.list.d/private-*.list using your old (now merged) Launchpad user id. First, if you visit:

https://launchpad.net/people/+me/+archivesubscriptions

you should see all your purchases (access to private archive subscriptions) which Launchpad is aware of. For each of these, you can click on 'View' to see what the manual sources.list entry should look like.

If this is something you understand and can edit, great, if not, here are some specific instructions:

If your purchase was, for example, volley-brawl, you'd need to do this:

1) Backup the sources.list file:

cd /etc/apt/sources.list.d
sudo cp private-ppa.launchpad.net_commercial-ppa-uploaders_volleybrawl_ubuntu.list private-ppa.launchpad.net_commercial-ppa-uploaders_volleybrawl_ubuntu.list.bak

2) Edit the source file:
sudo gedit private-ppa.launchpad.net_commercial-ppa-uploaders_volleybrawl_ubuntu.list

3) Verify that it is using your old (now merged) user-id, rather than "deb https://mschmidt:" and update it to mschmidt instead.

4) Save the file.

Then repeat 1-4 for each purchase.

We're really sorry for the loss of access - I hope this helps you to fix it manually until we get the bug fixed.

I will also verify that any purchases you have are linked to the mschmidt account.

-Michael

Revision history for this message
Michael Nelson (michael.nelson) said : 		#2

Hi Matthias, just confirming that Software Center will indeed have added some software sources using your old LP username (xhr). You should find that updating your sources.list as above to use mschmidt instead will give you access again.

Let me know if you have any trouble.

Revision history for this message
Matthias Schmidt (mschmidt) said : 		#3

Thanks Michael Nelson, that solved my question.

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Matthias Schmidt (mschmidt) said : 		#4

Hi Michael,

thanks for taking care of my issue. Much appreciated. I owe you a beer :)