Simple Scan

Simple Scan does not locate my EPSON WF-3530 scanner.

Asked by wildpossum

The EPSON WF-3530 printer is seen and once configured worked fine for printing.

However, Simple Scan is unable to see or detect the scanning assembly - why I am not sure, although it may be that some sort of pre-message bi-directional byte stream being sent to initiate and enable scanning features (just a healthy suspicion after working many years in the computer / embedded controller industry). There are quite a few option on the 3530 front panel scanning sub-section but the ones I tried didn't seem to make any difference,

Anyone got it working, or can anyone offer a fix or some technical reasons why the 3530 will not allow itself to be detected and operate correctly.

Thanks. Grahame

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Manfred Hampl (m-hampl) said : 		#1

Have you installed the scanner driver from the Epson web pages?
see http://support.epson.net/linux/en/iscan_c.php?version=1.0.4

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wildpossum (grahame-wildpossum) said : 		#2

Hi Manfred. Thank you for responding.

Yes I had installed the espon support iscan s/w. However it doesn't seem to have made much if any difference, Any advice?
I assume that there is not installation order etc., and that the iscan Make handles that if required.

Cheers.

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Manfred Hampl (m-hampl) said : 		#3

Can you start iscan ("Image Scan! for Linux"), does it find the scanner and does it work?

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wildpossum (grahame-wildpossum) said : 		#4

Manfred I didn't know that iscan is a "GIMP plug-in and must be run by GIMP to be used".
This is the message I get when I run iscan from the CLI. Otherwise I get the following messages as well:

(iscan:15947): GLib-GIO-CRITICAL **: g_dbus_connection_register_object: assertion 'G_IS_DBUS_CONNECTION (connection)' failed

I'll check I got the latest GiMP and I'll run it. Then see how scanning produces.

Cheers,

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wildpossum (grahame-wildpossum) said : 		#5

Unfortunately iscan doesn't work - although iscan does show up in the GiMP pull-down command table.
I am connect to my printer via Ethernet <--> Google WiFi Mesh Network. Network works fine for other apps, so I done this there are any issues here.

I'll keep looking around to see what can indicate my issue.

Cheers,

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Manfred Hampl (m-hampl) said : 		#6

For diagnostic purposes please provide the output of the commands

uname -a
lsb_release -crid
dpkg -l | grep iscan

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wildpossum (grahame-wildpossum) said : 		#7

root@Brushtail:/home/gmk# uname -a
Linux Brushtail 4.4.0-72-generic #93-Ubuntu SMP Fri Mar 31 14:07:41 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
root@Brushtail:/home/gmk# lsb_release -crid
Distributor ID: Ubuntu
Description: Ubuntu 16.04.2 LTS
Release: 16.04
Codename: xenial
root@Brushtail:/home/gmk# dpkg -l | grep iscan
ii iscan 2.30.3-1 amd64 simple, easy to use scanner utility for EPSON scanners
ii iscan-data 1.39.0-1 all Image Scan! for Linux data files
ii iscan-network-nt 1.1.1-1 amd64 Image Scan! Network Plugin
root@Brushtail:/home/gmk#

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Manfred Hampl (m-hampl) said : 		#8

What do you get when you execute

/usr/bin/iscan

and what do you get for

sudo scanimage -L

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wildpossum (grahame-wildpossum) said : 		#9

Have to work interstate - be back in 3 or so days.

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Launchpad Janitor (janitor) said : 		#10

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.