Failed to scan Unable to connect to scanner
Asked by
Drenin Dmitriy
Hello. I am very grateful to you for the development of software. But I have a problem: the program says: "Failed to scan". And on the next line:"Unable to connect to scanner". I have a HP Color LaserJet CM1017 Multifunctional printer, there is scanner integrated on it. Your programm detects it, as I thought, because if I click Document -> Prefarences on the menu line - I can see:
Scan source: HP HP_Color_
Text Resolution: 150 dpi (default)
Photo Resolution: 300 dpi (default)
Scan Side: Front and back
Page Size: Automatic
I can send the screenshot if needed.
Thank you very much.
Question information
- Language:
- English Edit question
- Status:
- Answered
- For:
- Simple Scan Edit question
- Assignee:
- No assignee Edit question
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