I am not part of School Tool, but I need to recover my admin password

Asked by WLB on 2019-12-08

Hello,

I recently had my computer rebuilt and Ubuntu 19.04 installed. I am trying to install software updates and the authentication prompt pops up. The technician said he did not type in a password during the installation. Is there anyway to override what ever password is in there so that I can change the password?

Thank you.

Question information

Language:
English Edit question
Status:
Solved
For:
SchoolTool Edit question
Assignee:
No assignee Edit question
Solved by:
Manfred Hampl
Solved:
2019-12-26
Last query:
2019-12-26
Last reply:
2019-12-09
Best Manfred Hampl (m-hampl) said : #1

On Ubuntu systems, whenever you initiate an administrative action (e.g. installing or updating software), you are requested to enter you own password as confirmation.

Do you know your password?
If yes, then just enter it to the prompt.
If you have an empty password, you can change it with the command (to be entered in a terminal window) "passwd".
And if you do not know your own password, then there is the possibility to set a new one by booting your system in recovery mode as described here: https://www.psychocats.net/ubuntu/resetpassword

WLB (wlbates) said : #2

Thank you. I will try your suggestion and let you know.

Kind regards,

WLB

On Mon, Dec 9, 2019, 2:47 AM Manfred Hampl <
<email address hidden>> wrote:

> Your question #686810 on SchoolTool changed:
> https://answers.launchpad.net/schooltool/+question/686810
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> On Ubuntu systems, whenever you initiate an administrative action (e.g.
> installing or updating software), you are requested to enter you own
> password as confirmation.
>
> Do you know your password?
> If yes, then just enter it to the prompt.
> If you have an empty password, you can change it with the command (to be
> entered in a terminal window) "passwd".
> And if you do not know your own password, then there is the possibility to
> set a new one by booting your system in recovery mode as described here:
> https://www.psychocats.net/ubuntu/resetpassword
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/schooltool/+question/686810/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/schooltool/+question/686810
>
> You received this question notification because you asked the question.
>

WLB (wlbates) said : #3

I finally had the time to work on this. I did not have to use the recovery
mode, I figured out the password the technician inadvertently created.

Thank you again for your help.

Have a wonderful holiday,

WLB

On Mon, Dec 9, 2019 at 9:01 PM wlb <email address hidden> wrote:

> Thank you. I will try your suggestion and let you know.
>
> Kind regards,
>
> WLB
>
> On Mon, Dec 9, 2019, 2:47 AM Manfred Hampl <
> <email address hidden>> wrote:
>
>> Your question #686810 on SchoolTool changed:
>> https://answers.launchpad.net/schooltool/+question/686810
>>
>> Status: Open => Answered
>>
>> Manfred Hampl proposed the following answer:
>> On Ubuntu systems, whenever you initiate an administrative action (e.g.
>> installing or updating software), you are requested to enter you own
>> password as confirmation.
>>
>> Do you know your password?
>> If yes, then just enter it to the prompt.
>> If you have an empty password, you can change it with the command (to be
>> entered in a terminal window) "passwd".
>> And if you do not know your own password, then there is the possibility
>> to set a new one by booting your system in recovery mode as described here:
>> https://www.psychocats.net/ubuntu/resetpassword
>>
>> --
>> If this answers your question, please go to the following page to let us
>> know that it is solved:
>>
>> https://answers.launchpad.net/schooltool/+question/686810/+confirm?answer_id=0
>>
>> If you still need help, you can reply to this email or go to the
>> following page to enter your feedback:
>> https://answers.launchpad.net/schooltool/+question/686810
>>
>> You received this question notification because you asked the question.
>>
>

Manfred Hampl (m-hampl) said : #4

If the problem is resolved, then you should set the status of your question document to "solved" by visiting https://answers.launchpad.net/schooltool/+question/686810 and pressing the related button on that page.

WLB (wlbates) said : #5

Thanks Manfred Hampl, that solved my question.