School Export not working

Asked by Romano on 2015-02-28

Hi all

I have tried the School Export function several times.
It never worked.
Now I got a set of messages on my Home page. "Generating school export..."

How do I delete these processes.

Then looking at how to get it working.
I went through some of the debugging hints. Checking processes and error logs.
I could not find anything useful.

Can anybody send me the right direction please.

Regards
Romano

Question information

Language:
English Edit question
Status:
Solved
For:
SchoolTool Edit question
Assignee:
No assignee Edit question
Solved by:
Romano
Solved:
2015-03-04
Last query:
2015-03-04
Last reply:
2015-03-04

This question was reopened

Tom Hoffman (tom-hoffman) said : #1

Your imports are definitely confusing the system (that is, managing to not actually generate an error and hanging in some way), and it is possible the event system is waiting for your import to complete before scheduling any more asynchronous events. If you restart the server that might help.

Romano (romano-studer) said : #2

Hi Tom
I have re-booted just SchoolTool no difference...
I have re-booted the server. In the process updated to the latest and greatest ad-ons and extensions of ubuntu.

All to no difference...

Regards
Romano

Tom Hoffman (tom-hoffman) said : #3

You should nuke the database (/var/lib/schooltool/Data.fs) at this point.

On Sat, Feb 28, 2015 at 7:51 PM, Romano <
<email address hidden>> wrote:

> Question #262943 on SchoolTool changed:
> https://answers.launchpad.net/schooltool/+question/262943
>
> Status: Answered => Open
>
> Romano is still having a problem:
> Hi Tom
> I have re-booted just SchoolTool no difference...
> I have re-booted the server. In the process updated to the latest and
> greatest ad-ons and extensions of ubuntu.
>
> All to no difference...
>
> Regards
> Romano
>
> --
> You received this question notification because you are an answer
> contact for SchoolTool.
>

Romano (romano-studer) said : #4

Hi Tom
moved the Data.fs to Data_BackUp.fs then did a reboot of server.
Did a minimal set up of SchoolTool and imported the file with only the 196 Student names.
This looks like it is doing it but I can not find the students...
What am I missing.
Regards
Romano

Romano (romano-studer) said : #5

fixed
needed serial numbers, that in turn needed the numbers generated and filled with leading zeros,
fixed all that
imported
next stop the contacts...
Thanks for your help
Romano

Romano (romano-studer) said : #6

Export

After all that just tried the export again. Same scenario.
The process starts but never gets to an end?

Any ideas?

Romano

Tom Hoffman (tom-hoffman) said : #7

How far into the process does it get? Do you get the dialog? Do you get any progress bars?

Romano (romano-studer) said : #8

Scheduled.

You can close this dialog and download the exported data later from your home page.

get a beachball (flower) turning... never stops

Romano (romano-studer) said : #9

Hi all

I need to import the student with 10 additional attributes.

For what I understand it is best to set up the attributes in SchoolTool, export a file and use this a template.

As you see I got massive problems to export even the base setting.

I have to report back to the parent committee this following Saturday.
I tried to sell SchoolTool as the solution for our DB. Not looking good at this point in time...

Can anybody help me to get this over the line?
Romano

Tom Hoffman (tom-hoffman) said : #10

Have you ever been able to do an export? With a completely fresh instance? After only setting up the demographics?

Romano (romano-studer) said : #11

no, never worked

Tom Hoffman (tom-hoffman) said : #12

Let me see if I have this straight:

- we couldn't find anything apparently out of order from the troubleshooting steps: http://book.schooltool.org/troubleshooting.html
- you DID eventually get an import to work?
- you've never gotten an export to work

Romano (romano-studer) said : #13

YES Import is now working
The export still goes into a never ending spinn. NOT working.
Regards
Romano

I am happy for you to log on and play:

http://203.143.84.237:7080 schooltool

logon: manager
Password: RBS5252064

Tom Hoffman (tom-hoffman) said : #14

Ah, jeez, I should have asked you the version before.

Follow these instructions: http://book.schooltool.org/install-2_0.html#schooltool-in-launchpad-net-personal-package-archives

Romano (romano-studer) said : #15

I am on 2.8.3 now.
All working!

Thank you for your help!

Regards
Romano