Ubuntu One for Rhythmbox

Email sign-in mismatch

Asked by Jason Cotton

I recently changed the email address on my Ubuntu One account (security concerns w/ old address). However, the Rhythmbox plug-in for the Ubuntu Music store still states I'm signed in as the old email account. That, and the Ubuntu One account never seems to leave the syncing process. I'm suspecting that one of these is preventing me from purchasing music using the plug-in.

I cannot figure out how to change the email address the plug-in points to. Clicking on the sign-out link in the music store results in "Sorry! The link you clicked is currently unsupported. Please try exploring a different part of the music store."

Is this an issue with Ubuntu One log in or with the store? Is there anyway to update the sign-in email address in the plug in?

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu One for Rhythmbox Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Joshua Hoover (joshuahoover) said : 		#1

Hi Jason,

Can you please try the following and let me know if it solves the problem for you?

1. Quit Rhythmbox
2. Open System->Preferences->Ubuntu One and click on the "Devices" tab
3. Click on the "Disconnect" button
4. Click on the "Connect" button
5. Close Ubuntu One Preferences
6. Open Rhythmbox and see which email address is listed

Thank you,

Joshua

Can you help with this problem?

Provide an answer of your own, or ask Jason Cotton for more information if necessary.

To post a message you must log in.