No request from assisted PC

Asked by salvatorelionetti


After installing, i do

- Share access to this PC (default)
- Forward
- Enter the ip of control PC
- Forward

From this point on no i only see 4/7 'Waiting please', no network activity toward control PC

This is my conditions:
- assisted PC: the PC that will share desktop (who need help)
- control PC: the PC that will control the remote desktop (who give assistance)
- assisted PC is behind an ADSL nat so does not access directly on Internet
- control PC can is exposed on Internet directly
- From assisted PC i can ping without any problem the control PC

Many thanks for yours attention

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English Edit question
Remote Help Assistant Edit question
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Pierre Fischer (erpiu) said :

When you had that problem with the assisted PC, was Remote Help Assistant also running on the control PC as it should and what message had you on it?

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