Launch error

Asked by David Paxton on 2019-03-27

New installation Version 2.11 on Windows 7 64 bit.
On launch an "error" popup occurs with the following information

Rednotebook.exe
There is no disk in the drive. Please insert a disk into drive \Device\Harddisk2\DR2.

The popup can be closed and the application continues OK.
Uninstalled and reinstalled, error continues.

A similar problem was reported in bug 717217 in 2011 but i think no action undertaken.
I have Version 2.11 installed on a windows 7 64 bit laptop perfectly ok.

Question information

Language:
English Edit question
Status:
Answered
For:
RedNotebook Edit question
Assignee:
No assignee Edit question
Last query:
2019-03-27
Last reply:
2019-03-28
Jendrik Seipp (jendrikseipp) said : #1

Hmm, this seems to be the same bug as the one from 2011 (https://bugs.launchpad.net/rednotebook/+bug/717217) and the one reported a couple days ago (https://answers.launchpad.net/rednotebook/+question/679518). I have no idea how to solve this. Since Windows 7 will only be supported until the start of 2020, I recommend trying RedNotebook on a newer Windows version.

Jendrik Seipp (jendrikseipp) said : #2
David Paxton (davepaxton) said : #3

Embarrassed to say, like the user who reported bug/717217 the error appears to have in inexplicably gone away. This was not due to a system restart, logout/login or any other intervention on my part. Very strange.

Jendrik Seipp (jendrikseipp) said : #4

Just to be clear, you're still using version 2.11?

David Paxton (davepaxton) said : #5

Yes still using 2.11.
I have no more information that I can report.

Jendrik Seipp (jendrikseipp) said : #6

Thanks!

David Paxton (davepaxton) said : #7

Unfortunately the problem has returned, again with no obvious cause on my part. The only thing I can add is that I hold the journal on a networked file server normally accessed by Netbios SMB. In this respect I open and close the journal from copies of RedNoteBook on different machines.

David Paxton (davepaxton) said : #8

I have realised that the versions of RedNoteBook on the two machines differ. The 'old' install one one is 2.8, the other 2.11.
Would it help you with troubleshooting if I upgraded (reinstalled) the 2.8 to 2.11?

Jendrik Seipp (jendrikseipp) said : #9

I don't think so. I suggest you use the version that works best for you. Keep in mind though that version 2.8 has a bug that prevents it from working correctly with multiple journals.

David Paxton (davepaxton) said : #10

Cheers understood. Thank you.

David Paxton (davepaxton) said : #11

One last piece of information. When error popup occurs the last line written to the log is the 'System Info' line. After closing the popup, the application has finished loading, and the log completed, the last line written to the log is the 'Last Backup' line.

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