Windows 10 update 1809 start up error
After upgrading my Windows 10 PC to version 1809 (October 2018 update) Rednotebook won't start and displays the error "Failed to execute script journal". There are no messages in the log file since the Windows update
Is this a known error with this Windows Update? And can you fix it?
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- English Edit question
- Status:
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- RedNotebook Edit question
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#1 |
Are you using the latest RedNotebook version? Can you try and run the
rednotebook.exe from the commandline and paste the log here?
C:\users\
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#2 |
I have the same situation @work where I'm forced to use windows. 2.7 running on windows 10 prior to the windows update was working perfectly.
After the windows upgrade, I have tried with 2.7, 2.7.1 and just now with 2.8. All same results.
I started the tool from command line and did not get any output.
The log (.rednotebook/
The latest entry in the log file may or may not be related with this issue. It's:
C:\Program Files (x86)\RedNotebo
Let me know if I can supply any more info to narrow down this annoying issue with the MS update that prevents us using your really nice tool... ;-)
Thanks
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#3 |
Maybe this is issue will be fixed by the improved Windows 10 1809 update (https:/
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#4 |
Its the current update:
Feature update to Windows 10, version 1809
Successfully installed on 14/11/2018
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#5 |
Hmm, this is very hard to debug without any logs etc.
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#6 |
Fully agree. I just found out I can use strace also on windows - here's the output:
--- Process 8324 created
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 thread 7476 created
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 thread 10728 created
--- Process 8324 thread 3652 created
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324, exception 4000001f at 0000000076f2f0b6
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Program Files (x86)\RedNotebo
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Program Files (x86)\RedNotebo
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Program Files (x86)\RedNotebo
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Program Files (x86)\RedNotebo
--- Process 8324 loaded C:\Program Files (x86)\RedNotebo
--- Process 8324 loaded C:\Program Files (x86)\RedNotebo
--- Process 8324 loaded C:\Program Files (x86)\RedNotebo
--- Process 8324 loaded C:\Program Files (x86)\RedNotebo
--- Process 8324 loaded C:\Program Files (x86)\RedNotebo
--- Process 8324 loaded C:\Program Files (x86)\RedNotebo
--- Process 8324 loaded C:\Program Files (x86)\RedNotebo
--- Process 8324 loaded C:\Program Files (x86)\RedNotebo
--- Process 8324 loaded C:\Adding c:\Program Files (x86)\RedNotebook to sys.path
Program Files (x86)\RedNotebo
--- Process 8324 loaded C:\Program Files (x86)\RedNotebo
--- Process 8324 loaded C:\Program Files (x86)\RedNotebo
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Program Files (x86)\RedNotebo
--- Process 8324 loaded C:\Program Files (x86)\RedNotebo
--- Process 8324 loaded C:\Program Files (x86)\RedNotebo
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 unloaded DLL at 00000000034c0000
--- Process 8324 unloaded DLL at 0000000003490000
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 loaded C:\Windows\
--- Process 8324 thread 3652 exited with status 0xffffffff
--- Process 8324 thread 7476 exited with status 0xffffffff
--- Process 8324 thread 10728 exited with status 0xffffffff
--- Process 8324 exited with status 0xffffffff
In addition, is there any way I can change the log level? Any command line flags or configuration options in configuration.cfg?
Also - just to be sure - I renamed my .rednotebook folder to make sure it's not something in my data or configuraiton. To no avail.
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#7 |
Thanks! Unfortunately, I dont see any actionable stuff in the log and
there's no option for letting RedNotebook be more verbose. Maybe it's
something to with Python 3.4. I'll try to create a version of the
installer with a newer Python version, but that'll take some time.
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#9 |
Jendrik,
I just wanted to cross link: The following comment from 2017 had the same error message which you solved in 2.0 beta 2.
https:/
This may be a coincidence and may not be related at all, but just for the reference.
Thanks and cheers
Urs
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#10 |
I updated the underlying GTK stack and built a new executable for Windows. The result is not quite finished, but I'm interested in whether it solves your issue. Also, it should print more error logs. Could you please download the tarball from https:/
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#11 |
Regarding the comment from 2017: I think there can be many errors leading to the "Failed to execute script journal" message, unfortunately.
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#12 |
Thanks a lot for taking care of this, Jendrik.
I downloaded and extracted the tarball. However, when I start rednotebook.exe, I always received the following message:
"Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."
I tried assigning execute rights to the folder (or even all rights), also moving the folder into different places - but to no avail:
- replacing the installation directory from the official release (C:\Program Files\Rednotebook)
- putting the entire folder somewhere into my users folders (within .rednotebook, within AppData\Local)
I'm still struggling a bit with having to work with Windows at my new job after nearly 20 years of Linux only, so maybe you can provide a hint how to get this version execute properly.
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#13 |
Hmm, strange. I'm no Windows expert either, sorry. Can you try
installing this installer
(https:/
It contains the same stuff as the tarball.
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#14 |
Installation worked, but running still does not, unfortunately.
The current message (after trying to fix permissions and also installing to "C:\Apps" instead of "C:\Program Files (X86)" to make sure we don't have some space in path issue) is:
Windows cannot access the specified device, path, or file. You may not have the appropriate permissinos to access the item.
It tried to run it as local administrator too - unsuccessfully as well.
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#15 |
Thanks for testing this. Have you tried the suggestions from
https:/
or
https:/
?
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#16 |
I have not yet had time to investigate the issue. But thanks for the primer with those links.
I will try it out this afternoon.
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#17 |
Jendrik, it was the antivirus indeed.
Configuring the installation root dir of RedNotebook in the exclusion list allows Rednotebook to start successfully.
I tried to install 2.8 once more to see if that runs, but with 2.8 I still have the original issue.
So the changes you included in 2.9b solved the original issue that suddenly popped up with that windows update and taming the antivirus did the rest.
Thanks and I'm looking forward to 2.9 final :-)
P.s. not related but since we're chatting: The preview does not work for me in 2.9b. It just disables the panel but does not open either a browser window as before nor anything else. Toggling back to the edit view brings back the markup.
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#18 |
Thanks for reporting back! I'll look into the preview issue.
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#19 |
Jendrik, this now works perfectly with 2.9. Thanks for your efforts.
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