queXML

starting queXSuite fails (Apache&MySQL)

Asked by Dennis

I need some help to start the queXSuite!
Version: queXSuite (Windows):
queXSuite-queXML-1.4.0-queXS-1.10.3-queXF-1.15.0-queXC-0.9.4.exe

Following the instruction starting Apache and mysql via XAMPP-control fails.
The ports are free, and privileges are given (elevated admin rights).
Starting of another independent XAMPP (v3.2.1, May 7th 2013) instance works though.

__What seems to be the problem?__

See below the error log of xampp, the error logs of mysql and apache do not list any errors:
===========
11:56:28 [main] Initializing Control Panel
11:56:28 [main] Windows Version: 64-bit
11:56:28 [main] XAMPP Version: ???
11:56:28 [main] Control Panel Version: 3.1.0 3.1.0 [ Compiled: September 20th 2012 ]
11:56:28 [main] Running with Administrator rights - good!
11:56:28 [main] XAMPP Installation Directory: "c:\users\huesemann\downloads\xampp\"
11:56:28 [main] Checking for prerequisites
11:56:28 [main] All prerequisites found
11:56:28 [main] Initializing Modules
11:56:28 [main] The FileZilla module is disabled
11:56:28 [main] The Mercury module is disabled
11:56:28 [main] The Tomcat module is disabled
11:56:28 [main] Starting Check-Timer
11:56:28 [main] Control Panel Ready
11:56:36 [Apache] Attempting to start Apache app...
11:56:50 [mysql] Attempting to start MySQL app...
11:56:58 [Apache] Attempting to start Apache app...
11:57:00 [mysql] Attempting to start MySQL app...
11:57:00 [mysql] Status change detected: running
11:57:00 [mysql] Status change detected: stopped
11:57:00 [mysql] Error: MySQL shutdown unexpectedly.
11:57:00 [mysql] This may be due to a blocked port, missing dependencies,
11:57:00 [mysql] improper privileges, a crash, or a shutdown by another method.
11:57:00 [mysql] Check the "/xampp/mysql/data/mysql_error.log" file
11:57:00 [mysql] and the Windows Event Viewer for more clues
12:12:15 [main] Deinitializing Modules
12:12:15 [main] Deinitializing Control Panel
===========

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Dennis
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Adam Zammit (adamzammit) said : 		#1

Hi Dennis,

Can you please provide the details of the: "/xampp/mysql/data/mysql_error.log" file referred to in the error message?

Also please check the Windows Event Viewer and include any relevant messages to assist debugging.

Regards,
Adam Zammit

Revision history for this message
Dennis (flashgo) said : 		#2

After checking Windows Event Viewer I found the following error(s) concerning mysql:
- Can't find messagefile 'c:\xampp\mysql\share\errmsg.sys'
- Aborting

I assumed, that the queXSuite-XAMPP-package was portable. After moving the folder to the suggested path (c:\xampp) both mysql and apache are running.
Starting queXSuite from localhost seems to be running as expected.

Thanks for the (unintended) hint! :-)
Dennis.