Pipelight

plugincontainer.exe

Asked by Ryan

when I try to play netfix plugincontainer.exe crashes. Any solution
Have the latest ubuntu os.

wont play in chrome or ff.

So what is the best way to play netfix on this new ubuntu os. It is a clean install

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Sebastian Lackner (slackner) said : 		#1

Hi,

please check at first that you've really installed Pipelight correctly. To do this visit the diagnostic page
http://fds-team.de/pipelight
Then select "Silverlight 5.1" and verify that you don't see any warning there. If there is any warning please post it into your answer, so we can help you to solve that.

The two most common problems are:

* Often users forget to setup their user agent properly. We have an FAQ how to do this:
https://answers.launchpad.net/pipelight/+faq/2351
You should set the user agent to "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20120427 Firefox/15.0a1", which is known to work well with Netflix (just compare with the diagnostic page to ensure that you selected it correctly).

For the firefox plugin "user agent overrider" for example you have to click the user agent switcher icon, click on "Preferences", and then enter the following line:
Firefox 15/Windows: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20120427 Firefox/15.0a1
Afterwards select "Firefox 15/Windows" and you should see the correct user agent on the diagnostic page.

* A second common issue appears when there is a problem with the graphic card drivers (this could be the reason for the crash). You can either try to update your graphic card drivers (take a look at this bug report: https://bugs.launchpad.net/pipelight/+bug/1243200 , but please note: the exact details depend on what kind of graphic card you're using, there is no general easy solution to do this!)

A bit easier solution is to run from a terminal:
/usr/share/pipelight/configure-silverlight
Afterwards enter "disable", "abort", then restart the browsers. Now hardware acceleration should be disabled and the plugin should load, even when there is a problem with your graphic card drivers. It might be possible that the performance isn't that good, though.

Please report back if this solves the issues.

Sebastian

Revision history for this message
Nico O. (nikko-v) said : 		#2

Hi, i'm using pipelight-0.2 and have the crashing pluginloader.exe problem with Netflix videos.
(With Fedora 19, Google-Chrome and User-Switch-Agent).
I'm could solve it using the
"/usr/share/pipelight/configure-silverlight" disable solution.
Thank you (and sorry for my english).

Nico.

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