Odoo Server (MOVED TO GITHUB)

Browse files using ftp in document management system not working

Asked by Bushair

Hi,
am not able to use the menu Browse files using ftp in Document management system.
When i click on the link , the following link is trying to open
ftp://192.168.1.209:8021/

and am getting the below error

The connection has timed out

The server at 192.168.1.209 is taking too long to respond

    * The site could be temporarily unavailable or too busy. Try again in a few
          moments.

    * If you are unable to load any pages, check your computer's network
          connection.

    * If your computer or network is protected by a firewall or proxy, make sure
          that Firefox is permitted to access the Web.

        How to enable the ftp ,what are the configurations required for this?

thanks

Question information

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Odoo Server (MOVED TO GITHUB) Edit question
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Solved by:
Husen Daudi
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Revision history for this message
Bushair (bushairka) said : 		#1

Hi,
Any updates on this?

thanks

Revision history for this message
Jay Vora (Serpent Consulting Services) (jayvora) said : 		#2

Would you please retry?

We have recently fixed a relavent bug.

Thanks.

Revision history for this message
Bushair (bushairka) said : 		#3

Hi,
I tried but the same error

Do i need to configure something in port 8021 to make this work?
if yes ,how to configure?

It looks like that i need to do some extra configuration for ftp to work.

When i click on the link , the following link is trying to open
ftp://192.168.1.209:8021/

and am getting the below error

The connection has timed out

The server at 192.168.1.209 is taking too long to respond

    * The site could be temporarily unavailable or too busy. Try again in a few
          moments.

    * If you are unable to load any pages, check your computer's network
          connection.

    * If your computer or network is protected by a firewall or proxy, make sure
          that Firefox is permitted to access the Web.

        How to enable the ftp ,what are the configurations required for this?

thanks

Revision history for this message
Best Husen Daudi (husendaudi) said : 		#4

Hello,

Can you check on localhost ftp first?
follow the following steps.
1> Go to menu > Administration/Configuration/Configuration Wizards/Config Wizard Steps

2> Search name = "Auto Configure Directory" and change state = Not Started from Done and save.

3> Run this wizard. Administration/Configuration/Configuration Wizards/Configuration Wizard

4> set ftp server = localhost instead of IP.

Now try to open Browse files using ftp.
If it not works then your port no 8021 must be in use or any firewall setting is preventing to access these service.

Regards,
HDA

Revision history for this message
Bushair (bushairka) said : 		#5

Hi,
Thank you very much for the information.

Am able to browse the files that i attached manually using ftp now.

ftp://192.168.1.209:8021/ is listing all the files .

But if i replace ftp://192.168.1.209:8021/ with ftp://localhost:8021/ it is not working...