smtp client error " no module named generator"

Asked by tst on 2009-09-13

Good morning,

i have this probem in windows xp
i have configure my smtp server wiyh tis parameters:

server name: localhost
server type: google server
email adress: <email address hidden>
email from: administrator<email address hidden>
use auth : checked
user name: tst9842
password: password of <email address hidden>
smtp port: 587
use ssl: checked
sever satut: not verified
server type: default

now if i click on "send verification code" i have the error message in the log

[2009-09-13 12:08:58,562] ERROR:web-services:[01]: Exception in call: Traceback (most recent call last):
[2009-09-13 12:08:58,562] ERROR:web-services:[02]: File "wizard\__init__.pyo", line 74, in execute_cr
[2009-09-13 12:08:58,562] ERROR:web-services:[03]: File "C:\Program Files\OpenERPAllInOne\Server\addons\smtpclient.zip\smtpclient\wizard\sendcode.py", line 41, in send_code
[2009-09-13 12:08:58,562] ERROR:web-services:[04]: File "C:\Program Files\OpenERPAllInOne\Server\addons\smtpclient.zip\smtpclient\smtpclient.py", line 174, in test_verify_email
[2009-09-13 12:08:58,562] ERROR:web-services:[05]: File "email\message.pyo", line 128, in as_string
[2009-09-13 12:08:58,562] ERROR:web-services:[06]: File "email\__init__.pyo", line 79, in __getattr__
[2009-09-13 12:08:58,562] ERROR:web-services:[07]: ImportError: No module named generator

just for your information i look in openobject lanchpad it'is the bug: https://bugs.launchpad.net/openobject-server/+bug/387771

can you help me please what i do,
kind regards

Question information

Language:
English Edit question
Status:
Answered
For:
Odoo Addons (MOVED TO GITHUB) Edit question
Assignee:
No assignee Edit question
Last query:
2009-09-13
Last reply:
2010-03-31

Hello Alberto,

Is the bug still present?

Would you please check?
Thanks.

Saurabh (saurabh-mukherjee) said : #2

I'm facing the same issue here. I installed the smtp_client module but when i try verifying the newly configured email account it gives the below mentioned error:
Traceback (most recent call last):
  File "netsvc.pyo", line 244, in dispatch
  File "netsvc.pyo", line 73, in __call__
  File "service\web_services.pyo", line 639, in execute
  File "service\web_services.pyo", line 619, in _execute
  File "wizard\__init__.pyo", line 178, in execute
  File "wizard\__init__.pyo", line 74, in execute_cr
  File "F:\OpenERP Server\addons\smtpclient.zip\smtpclient\wizard\sendcode.py", line 41, in send_code
  File "F:\OpenERP Server\addons\smtpclient.zip\smtpclient\smtpclient.py", line 174, in test_verify_email
  File "email\message.pyo", line 128, in as_string
  File "email\__init__.pyo", line 79, in __getattr__
ImportError: No module named generator

I have WIN Server 2003 RC2 Enterprise with postgre sql 8.3.8 and OPEN ERP 5
ne suggestions are invited.

siva (msivarama) said : #3

I am also getting same error. Do I need to install any dependent module.
any help ?

Hello,

Would you please have a latest version of OpenERP windows installer?

Thanks.

siva (msivarama) said : #5

At present i am using OpenERP windows installer 5.0.6. Do I need to switch to 5.0.7 ?

Thanks

We agree that it was a problem in the version 5.0.6.
With the latest version, it has been fixed.
You may download 5.0.7 or may test this unstable version http://openerp.com/download/unstable/win32/.

Thanks.

siva (msivarama) said : #7

Jay,

Thanks a lot for the prompt reply. We have just downloaded and installed v5.0.7 and the issue is still persisting.
Am I missing something? Can you point me to any article which talks about the steps required to configure the smtpclient.

Thanks In Advance

Hello Siva,

The Link http://openerp.com/download/unstable/win32/ contains the beta version of the after the fix of the bug.

Either way, the discussions on this link https://bugs.launchpad.net/openobject-server/+bug/380955 will help you out.

Thanks.

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