smtp client error " no module named generator"

Asked by tst

Good morning,

i have this probem in windows xp
i have configure my smtp server wiyh tis parameters:

server name: localhost
server type: google server
email adress: <email address hidden>
email from: administrator<email address hidden>
use auth : checked
user name: tst9842
password: password of <email address hidden>
smtp port: 587
use ssl: checked
sever satut: not verified
server type: default

now if i click on "send verification code" i have the error message in the log

[2009-09-13 12:08:58,562] ERROR:web-services:[01]: Exception in call: Traceback (most recent call last):
[2009-09-13 12:08:58,562] ERROR:web-services:[02]: File "wizard\__init__.pyo", line 74, in execute_cr
[2009-09-13 12:08:58,562] ERROR:web-services:[03]: File "C:\Program Files\OpenERPAllInOne\Server\addons\smtpclient.zip\smtpclient\wizard\sendcode.py", line 41, in send_code
[2009-09-13 12:08:58,562] ERROR:web-services:[04]: File "C:\Program Files\OpenERPAllInOne\Server\addons\smtpclient.zip\smtpclient\smtpclient.py", line 174, in test_verify_email
[2009-09-13 12:08:58,562] ERROR:web-services:[05]: File "email\message.pyo", line 128, in as_string
[2009-09-13 12:08:58,562] ERROR:web-services:[06]: File "email\__init__.pyo", line 79, in __getattr__
[2009-09-13 12:08:58,562] ERROR:web-services:[07]: ImportError: No module named generator

just for your information i look in openobject lanchpad it'is the bug: https://bugs.launchpad.net/openobject-server/+bug/387771

can you help me please what i do,
kind regards

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Revision history for this message
Jay Vora (Serpent Consulting Services) (jayvora) said :
#1

Hello Alberto,

Is the bug still present?

Would you please check?
Thanks.

Revision history for this message
Saurabh (saurabh-mukherjee) said :
#2

I'm facing the same issue here. I installed the smtp_client module but when i try verifying the newly configured email account it gives the below mentioned error:
Traceback (most recent call last):
  File "netsvc.pyo", line 244, in dispatch
  File "netsvc.pyo", line 73, in __call__
  File "service\web_services.pyo", line 639, in execute
  File "service\web_services.pyo", line 619, in _execute
  File "wizard\__init__.pyo", line 178, in execute
  File "wizard\__init__.pyo", line 74, in execute_cr
  File "F:\OpenERP Server\addons\smtpclient.zip\smtpclient\wizard\sendcode.py", line 41, in send_code
  File "F:\OpenERP Server\addons\smtpclient.zip\smtpclient\smtpclient.py", line 174, in test_verify_email
  File "email\message.pyo", line 128, in as_string
  File "email\__init__.pyo", line 79, in __getattr__
ImportError: No module named generator

I have WIN Server 2003 RC2 Enterprise with postgre sql 8.3.8 and OPEN ERP 5
ne suggestions are invited.

Revision history for this message
siva (msivarama) said :
#3

I am also getting same error. Do I need to install any dependent module.
any help ?

Revision history for this message
Jay Vora (Serpent Consulting Services) (jayvora) said :
#4

Hello,

Would you please have a latest version of OpenERP windows installer?

Thanks.

Revision history for this message
siva (msivarama) said :
#5

At present i am using OpenERP windows installer 5.0.6. Do I need to switch to 5.0.7 ?

Thanks

Revision history for this message
Jay Vora (Serpent Consulting Services) (jayvora) said :
#6

We agree that it was a problem in the version 5.0.6.
With the latest version, it has been fixed.
You may download 5.0.7 or may test this unstable version http://openerp.com/download/unstable/win32/.

Thanks.

Revision history for this message
siva (msivarama) said :
#7

Jay,

Thanks a lot for the prompt reply. We have just downloaded and installed v5.0.7 and the issue is still persisting.
Am I missing something? Can you point me to any article which talks about the steps required to configure the smtpclient.

Thanks In Advance

Revision history for this message
Jay Vora (Serpent Consulting Services) (jayvora) said :
#8

Hello Siva,

The Link http://openerp.com/download/unstable/win32/ contains the beta version of the after the fix of the bug.

Either way, the discussions on this link https://bugs.launchpad.net/openobject-server/+bug/380955 will help you out.

Thanks.

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