change/add serial number after delivery

Asked by Kamil

I am testing OpenERP and now testing sale with tracking serial number (for service of products).
I did sale manufactured product but forget to fill serial number field when acknowledged the delivery. Now i cannot find out have to add/change serial number for product i have sold and delivered...

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Solved by:
Alexandre Fayolle - camptocamp
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Best Alexandre Fayolle - camptocamp (alexandre-fayolle-c2c) said :

1. you should configure your product with track_outgoing set to True (and probably track_production) too, this way, OpenERP will enforce serial number filling when delivering the product.

To change the SN of the delivered product, the clean way is to make a return of the delivery order (without billing) and then a reshipment with the correct values filled in.

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Ferdinand (office-chricar) said :

you could try
and other "reopen" modules

It seems to be very common that users "forget" to enter some information leading to an error which becomes usually only visible on the printed document.

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Kamil (les-kamil) said :

Thanks Alexandre Fayolle - camptocamp, that solved my question.