Cancelling Paid Invoice
Asked by
Prolete Atienza
Hi.
How do i cancel paid/reconciled Invoice?
we have a situation here that we need to cancell the invoice but it is already paid/reconciled.
how do I go with this, I have an instruction from the former IT of the company.
- update account_invoice reconciled = 'f' where id = X;
- find the payment of the invoice set reconciled_id to NULL then
- click the re-open button then, then cancell the invoice.
- I can re-open it, but i cannot cancell it. it say "you can not add/modify entries in a closed journal".
- what am i missing?
- is this safe? how is the correct way to do this
Thanks
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