program hangs when running

Asked by Robert Wagenaar

Hello,
I have some difficulty with Nightshade 11.7.1
Trying to start Nshade 11.7.1:
Program installs correct, but does not run.
Program starts up with a bleep, coming up with the black screen with earth and
Nshade logo and a bar give info loading
solar systen:3.85. The bar does not scroll to the right, it is stopped.
The software hangs. hitting a key, the software stops. The system does not hang.
I have also waited an hour with the started software, but nothing happens.

I have rebooted my computer, downloaded the file again, uninstalled en installed the software,
for 2 times, but no difference.

Laptop Medion, AMD Turion 64x2 Mobile technology TL-50 1.60GHz with2 Gb Ram
Microsoft Windows Vista Home Premium 32 bits.

Kind regards,
Rob Wagenaar,
Oude Strumptse baan 5,
5113 CB Ulicoten,
the Netherlands.

Tel: ++31(0)13 5199958
e-mail: <email address hidden>

Question information

Language:
English Edit question
Status:
Solved
For:
Nightshade Legacy Edit question
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Solved by:
Trystan
Solved:
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Last reply:
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Best Trystan (trystan) said :
#1

What is the video hardware on your laptop? Have you updated the video drivers recently? Many laptops have integrated Intel video chipsets that are often problematic. The best thing to try is updated drivers 'from the video chip manufacturer', not the laptop manufacturer or Microsoft.

Revision history for this message
Robert Wagenaar (rwagenaar) said :
#2

Hello,

Thanks for your answer.
Here my answers on your questions:
1) My video hardware on my laptop is: ATI Radeon Xpress Series.
2) I didn’t updated the video drivers recently, only the first time when installing
the software on my new laptop with the video chip manufacturer driver from their web-site.
I have driver version 8.421.0.0. This is the latesed one.

BTW all programs and also Stellarium V.0.11.0 works fine on this laptop.

Is there a test which I can do?

Kind regards,
Rob Wagenaar,
Oude Strumptse baan 5,
5113 CB Ulicoten,
the Netherlands.

Tel: ++31(0)13 5199958
e-mail: <email address hidden>

Revision history for this message
Robert Wagenaar (rwagenaar) said :
#3

Thanks Trystan, that solved my question.