netflix-desktop isn't working

Asked by Aimy

when I try to run netflix-desktop, it gives me the error message

"MS true type fonts are not properly installed, would you like to download and install them now? (requires an Internet connection and sudo permissions)"

I hit yes and I get another error message saying:

"It appears that you still have not installed the MS true type fonts. You need to accept the license agreement and install these fonts for Netflix Desktop to work properly."

I tried to run it from the terminal, and first I get this error message

"MS true type fonts are not properly installed, would you like to download and install them now? (requires an Internet connection and sudo permissions)"

I hit yes, and the terminal flashes through to a screen that says

"Package configuration
TrueType core fonts for the Web EULA
END-USER LICENSE AGREEMENT FOR MICROSOFT SOFTWARE
IMPORTANT-READ CAREFULLY: This Microsoft End-User License Agreement ("EULA") is a legal agreement between you (either an individual or a single entity) and Microsoft Corporation for the Microsoft software accompanying this EULA, which includes computer software and may include associated media, printed materials, and "on-line" or electronic documentation ("SOFTWARE PRODUCT" or "SOFTWARE"). My exercising your rights to make and use copies of this SOFTWARE PRODUCT, you agree to be bound to the terms of this EULA. If you do not agree to the terms of this EULA, you may not use the SOFTWARE PRODUCT.
SOFTWARE PRODUCT LICENSE The SOFTWARe PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed, not sold.
1. GRANT OF LICENSE. This EULA grants you the following rights:
<Ok>"

I hit tab to highlight the "Ok" option, and hit enter. Then the screen says

"Package Configuration
In order to install this package, you must accept the license terms, the "TrueType core fonts for the Web EULA ". Not accepting will cancel the installation.
Do you accept the EULA license terms?
<Yes> <No>"

"Yes" is already highlighted, so I hit enter

Then I get the same error message I get when trying to access Netflix-desktop.

"It appears that you still have not installed the MS true type fonts. You need to accept the license agreement and install these fonts for Netflix Desktop to work properly."

I have also tried entering into the terminal "sudo apt-get install ttf-mscorefonts-installer, which runs through and does not seem to change anything.

Question information

Language:
English Edit question
Status:
Solved
For:
Netflix Desktop Edit question
Assignee:
No assignee Edit question
Solved by:
Erich E. Hoover
Solved:
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Revision history for this message
Erich E. Hoover (ehoover) said :
#1

Hi Aimy, what distribution and what release are you using?

Revision history for this message
Aimy (aimy-sidney) said :
#2

Ubuntu 14.04

Revision history for this message
Erich E. Hoover (ehoover) said :
#3

Hmm, that shouldn't happen - could you please try running the font installer manually?:
sudo apt-get install ttf-mscorefonts-installer

Revision history for this message
Aimy (aimy-sidney) said :
#4

just did, it says I already have the newest version.

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Erich E. Hoover (ehoover) said :
#5

Odd, and what does it say if you run?:
debconf-show ttf-mscorefonts-installer

Revision history for this message
Aimy (aimy-sidney) said :
#6

debconf: DbDriver "passwords" warning: could not open /var/cache/debconf/paswords.dat: Permission Denied
*msttcorefonts/accepted-mscorefonts-eula:
*msttcorefonts/present-mscorefonts-eula:
*msttcorefonts/error-mscorefonts-eula:
msttcorefonts/dlurl:
msttcorefonts/dldir
msttcorefonts/daddldir:

Revision history for this message
Best Erich E. Hoover (ehoover) said :
#7

Very odd that the package doesn't set that correctly, well - you should be able to work around it with:
echo "debconf msttcorefonts/accepted-mscorefonts-eula select true" | sudo debconf-set-selections

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Aimy (aimy-sidney) said :
#8

Thanks Erich E. Hoover, that solved my question.

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Acotizer (sheikh566) said (last edit ):
#19
Revision history for this message
Acotizer (sheikh566) said :
#20